.0ft form

[Sam]

I have 1 user that cannot open forms in our Outlook puplic folders. It shows
the email header but the body is blank. He has Outlook 2003 installed.

 

[Sue Mosher [MVP-Outlook]]

Is the user opening existing items created with a custom form or trying to create a new item? Is the form published to the public folder?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sam]

The user is opening an exhisting form in our Outlook public folder.

 

[Sue Mosher [MVP-Outlook]]

Have the user try to create a new item. That will usually cache the new version of the form. Or you could just try clearing the forms cache.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers