0x80042109 error - cannot send e-mails

J

Jules

I have been reading all the threads for the 0x80042109 Sending error in MS
Outlook. I am running Outlook 2007 and suddenly I started getting this
message. I've changed nothing with my e-mail. I am not running Windows
Firewall and I have disabled the in/out e-mail scanning in Norton AV. I
checked the Norton website and there is nothing there that I can find that
even closely relates to this problem. I don't know how to contact my ISP as
I live abroad in Korea and don't speak the language (we took it over from the
last guy and it's worked for 2 years) and my e-mail is still a UK one (BT
Internet) and nothing has changed that I know of. HELP! I also don't
understand some of the solutions people have suggested such as "Make sure
Outlook.exe is added to allow outgoing access" - added to what? Nor do I
understand the port 25
discussion. Could you possibly help me out in layman's terms? I'm running
Windows Vista. Thank you for any help you might be able to offer. It's a
really frustrating problem!
 
0

0x800ccc79

Jules said:
I have been reading all the threads for the 0x80042109 Sending error in MS
Outlook. I am running Outlook 2007 and suddenly I started getting this
message. I've changed nothing with my e-mail. I am not running Windows
Firewall and I have disabled the in/out e-mail scanning in Norton AV. I
checked the Norton website and there is nothing there that I can find that
even closely relates to this problem. I don't know how to contact my ISP as
I live abroad in Korea and don't speak the language (we took it over from the
last guy and it's worked for 2 years) and my e-mail is still a UK one (BT
Internet) and nothing has changed that I know of. HELP! I also don't
understand some of the solutions people have suggested such as "Make sure
Outlook.exe is added to allow outgoing access" - added to what? Nor do I
understand the port 25
discussion. Could you possibly help me out in layman's terms? I'm running
Windows Vista. Thank you for any help you might be able to offer. It's a
really frustrating problem!
 

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