0x80042109 sending error

[Roundy]

I have a user trying to send email from his laptop today, he was able to send
mail yesterday, but today he cannot send messages out. He gets the error
0x80042109 in Outlook 2003 SP1 with the junkmail patch installed. I
contacted my ISP and had them look in the logs while my user tried to
authenticate. He does not see him getting to the server to authenticate for
outgoing mail. He is receiving emails fine still, but cannot send messages.
We had him use the test account settings function of outlook and it fails on
the sending pieces.

We tried putting the IP address of the server in instead of the name, and
still errored out. The incoming and outgoing servers are the same
mail.xxxxx.com

I have plenty of other users sending and receiving email no problem.

I had him disable the firewall on his LAN connection, I had him turn off IBM
Access connections.

He is connected to the internet using DSL, he uses a patch cable to connect
his laptop to the DSL modem. He is using SBC DSL. I don't know what to do
next.

 

[osumailguy]

I believe SBC is block port 25 activity. You user will most likely need to
connect to one of SBC SMTP server.

See the following pages:
http://help.sbcglobal.net/article.php?item=4640
http://help.sbcglobal.net/article.php?item=287

Hope this helps.....

 

[chris]

Check out this linkIf you have never been there before
you have to scroll to the bottom to get the answers.
I would be asking a lot of questions that this link and
others on this link will address depending on your setup.

http://www.experts-
exchange.com/Applications/MS_Office/Outlook/Q_21099000.html

Hope this helps It should!

 

[osumailguy]

Chris: Experts-Exchange.com is nice ... if you have a subscription :-(

 

[Brian Tillman]

Check out this linkIf you have never been there before
you have to scroll to the bottom to get the answers.

If you have never been there before, you have to PAY to get the answers.