0x800CC0E error with Outlook 2003 and Windows 7

[Margaret]

Hi ... I have followed every instruction I can find to configure outlook (via
MS and Gmail sites and other online forums), but continually receive the
error "unable to download folder from IMAP email server ... unable to connect
to server)". Tests included have been reinstall/recreate accounts and
profile in Outlook. I have disabled the firewall and AV, tried wired and
wireless connections. Access via Webmail is ok, but not thru Outlook.
Help!!! I am pulling my hair out !!!
Thanks

 

[Brian Tillman]

Hi ... I have followed every instruction I can find to configure outloo
(via
MS and Gmail sites and other online forums), but continually receiv
the
error "unable to download folder from IMAP email server ... unable t
connect
to server)". Tests included have been reinstall/recreate accounts and
profile in Outlook. I have disabled the firewall and AV, tried wire
and
wireless connections. Access via Webmail is ok, but not thru Outlook.
Help!!! I am pulling my hair out !!!

Being bald is one thing a woman doesn't need.

Have you checked to make sure you can connect to the server usin
Windows? Open a command prompt windows and try to telnet to the mai
server. Can you connect

 

[Peter Foldes]

Margaret

Try the following. Instead of disabling your AV from scanning uninstall your AV
application and then re-install it without the email integration (scanning ) option.
Most AV scanning will not shut off when you use the Disable option . It remains
hooked into your API, Therefore you will need to do the following which I posted
above.