L
LongtimeUser
I can't send emails with attachments (except text file with a few lines of
text). I can't send any binary files, even small ones.
(I can send text and html emails, even if they include in-line bitmap
pictures, up to my ISP send limit (many Megs); I can receive anything,
including emails with huge attachments.)
I get a timeout after 8-12 mins (way longer than my accounts' timeout
setting, which is maxed to 5 mins; this never seemed to affect this
particular timeout, which has always taken about 8-12 minutes)
Both Nortons and McAfee email proxys used to grab the email and put it in
'sent mail', then later report that the email could not be sent, asking to
re-send it; since I removed all security products from my system, Outlook
sends direct to SMTP server and gets the timeout itself. That is, the
security products do not cause the problem.
No difference depending on which account/smtp server I use - always the same
problem (and they all send large text/html/in-line pictures normally)
I have done MTU testing to email servers but this appears to be behaving
normally (no black holes) around thresholds.
The problem was discovered using my normal emailer, Outlook 98, but Outlook
Express has the same problem when I test in that.
Since Outlook and Outlook express are purported to share components (not
really sure if this is true with Outlook 98 - it's stated for Outlook 2000),
I have been surfing Knowledge base/technet resouces for both but not found a
solution that works (including manually removing and re-installing Outlook
Express 6, SP1).
I suspect something in my system has corrupted, around maybe the mime
encoding mechanism.
I have an old system and cannot invest in big upgrades, and have been
nursing this along - it runs very well apart from not being able to send
attachments. I have a get-around by sending attachments thru my ISP's web
mail interface - undesirable as a long-term solution.
Outlook 98
Office 97
Windows 2000
IE & OLEXP 6 SP1
Problem began mid-September - I have spent months intermittently trying to
resolve this.
Help!
text). I can't send any binary files, even small ones.
(I can send text and html emails, even if they include in-line bitmap
pictures, up to my ISP send limit (many Megs); I can receive anything,
including emails with huge attachments.)
I get a timeout after 8-12 mins (way longer than my accounts' timeout
setting, which is maxed to 5 mins; this never seemed to affect this
particular timeout, which has always taken about 8-12 minutes)
Both Nortons and McAfee email proxys used to grab the email and put it in
'sent mail', then later report that the email could not be sent, asking to
re-send it; since I removed all security products from my system, Outlook
sends direct to SMTP server and gets the timeout itself. That is, the
security products do not cause the problem.
No difference depending on which account/smtp server I use - always the same
problem (and they all send large text/html/in-line pictures normally)
I have done MTU testing to email servers but this appears to be behaving
normally (no black holes) around thresholds.
The problem was discovered using my normal emailer, Outlook 98, but Outlook
Express has the same problem when I test in that.
Since Outlook and Outlook express are purported to share components (not
really sure if this is true with Outlook 98 - it's stated for Outlook 2000),
I have been surfing Knowledge base/technet resouces for both but not found a
solution that works (including manually removing and re-installing Outlook
Express 6, SP1).
I suspect something in my system has corrupted, around maybe the mime
encoding mechanism.
I have an old system and cannot invest in big upgrades, and have been
nursing this along - it runs very well apart from not being able to send
attachments. I have a get-around by sending attachments thru my ISP's web
mail interface - undesirable as a long-term solution.
Outlook 98
Office 97
Windows 2000
IE & OLEXP 6 SP1
Problem began mid-September - I have spent months intermittently trying to
resolve this.
Help!