10-15 minutes to open Word 2007 doc

S

SoxFanInVA

Strange thing started happening last week. When you double click a Word doc
either from and email (GroupWise), network drive or local drive it takes
about 10-15 minutes for Word to even appear. During this time, WINWORD.EXE
is not showing in the taskmgr window and the entire computer comes to a
screeching halt (Vostro 1700, 3gb ram). I usually have to logoff and log
back in to Windows.

Last week I had done a repair installation of Office and that fixed the
problem, however today the same issue is back. My temporary workaround is
to open Word first to a blank doc and then open any document from inside
Word. That process experiences no delays and docs open instantly.

Any thoughts as to what is going on? I disabled the one add-in that was
listed (send to Bluetooth).

Could use some help here, thanks.

Tom
 
T

Terry Farrell

Try Uninstalling the Bluetooth utility. Bluetooth drivers are notorious from
causing all sorts of conflicts - usually because they have been written by
telephone developers who know nothing about desktop computers. After
uninstalling it, go to Start, Run and type in

winword /r

and press enter. Test again.
 

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