S
Slava
I am faced with a rather difficult challenge of helping a co-worker
manage a 14GB mailbox with 30 folders and emails as far back as 2001.
Our server has no limitation and we have tons of public folders which
cause a separate issue and another topic (we are a rather small
company and have a knack for keeping old emails and info). The issues
with the mailbox only appear with entourage. No outlook client has
such issues. Mail.app and Thunderbird seem to handle the mailbox ok
but the need for free/busy and global addresses and other features
obviously keeps her wanting to use Entourage. The issues are as such
1. Problems with sending mail - some of this was attributed to the VPN
problems while connecting from home, but now from the office Entourage
does not connected while hard wired. This may be attributed to
resolving DNS but I tried both the direct server name and the webmail
server. I think the webmail addresses resolve more consistently
2. Problems sending mail - may be related to DNS as well so will
resort to webmail addresses. However, smpt is only accessible with VPN
while incoming is accessible without VPN. She may be stuck using VPN
3. Archiving - there is no easy way to archive. I found a script that
she can use but the backup/archived copy has to accessible. I want to
put it on a server accessible with VPN but need to know how to
retrieve an Archived Message/Folder
4. Best practices for daily management - what are they? Assuming that
(3) will allow us to reduce the mailbox to under 100MB, the Inbox will
still receive from 200-300 emails per day that are processed and
posted to a folder, which means the folder structure will need to be
in tact and the Archive function may need to be Daily!
The VPN issues seem to be resolved in Leopard, but the current
environment is Tiger. I think I can tackle the VPN issues with the
NetAdmin but the items above are still bothersome. Any help is
appreciated.
manage a 14GB mailbox with 30 folders and emails as far back as 2001.
Our server has no limitation and we have tons of public folders which
cause a separate issue and another topic (we are a rather small
company and have a knack for keeping old emails and info). The issues
with the mailbox only appear with entourage. No outlook client has
such issues. Mail.app and Thunderbird seem to handle the mailbox ok
but the need for free/busy and global addresses and other features
obviously keeps her wanting to use Entourage. The issues are as such
1. Problems with sending mail - some of this was attributed to the VPN
problems while connecting from home, but now from the office Entourage
does not connected while hard wired. This may be attributed to
resolving DNS but I tried both the direct server name and the webmail
server. I think the webmail addresses resolve more consistently
2. Problems sending mail - may be related to DNS as well so will
resort to webmail addresses. However, smpt is only accessible with VPN
while incoming is accessible without VPN. She may be stuck using VPN
3. Archiving - there is no easy way to archive. I found a script that
she can use but the backup/archived copy has to accessible. I want to
put it on a server accessible with VPN but need to know how to
retrieve an Archived Message/Folder
4. Best practices for daily management - what are they? Assuming that
(3) will allow us to reduce the mailbox to under 100MB, the Inbox will
still receive from 200-300 emails per day that are processed and
posted to a folder, which means the folder structure will need to be
in tact and the Archive function may need to be Daily!
The VPN issues seem to be resolved in Leopard, but the current
environment is Tiger. I think I can tackle the VPN issues with the
NetAdmin but the items above are still bothersome. Any help is
appreciated.