2 email addresses - can send emails but cant receive any

[AgentPete]

Hi,

I have recently tried to configure two external email accounts following the
instructions provided.

With both accounts I can send emails but cant receive emails. With one
account (when i click send and receive) it flashes up but doesnt register the
emails i sent to myself, but does so when logging in on their website.

With the main account where I can't receive emails I initially received the
following message:

Unable to logon to the server using Secure Password Authentication. Account:
'mail.trendymail.co.uk', Server: 'mail.trendymail.co.uk', Protocol: POP3,
Server Response: '-ERR Invalid command.', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC18

Afterwards I changed around the port numbers to others suggested and got the
following message:

A time-out occurred while communicating with the server. Account:
'mail.trendymail.co.uk', Server: 'mail.trendymail.co.uk', Protocol: POP3,
Port: 993, Secure(SSL): No, Error Number: 0x800CCC19

Is there any way of running a test to find what server port number(s) will
work for incoming mail? What can I do as apparently its a local problem?

Thank you very very much in advance for any help provided

Regards

Peter

 

[F. H. Muffman]

With the main account where I can't receive emails I initially received
the
following message:

Unable to logon to the server using Secure Password Authentication.
Account:
'mail.trendymail.co.uk', Server: 'mail.trendymail.co.uk', Protocol: POP3,
Server Response: '-ERR Invalid command.', Port: 110, Secure(SSL): No,
Server
Error: 0x800CCC90, Error Number: 0x800CCC18

Afterwards I changed around the port numbers to others suggested and got
the
following message:

A time-out occurred while communicating with the server. Account:
'mail.trendymail.co.uk', Server: 'mail.trendymail.co.uk', Protocol: POP3,
Port: 993, Secure(SSL): No, Error Number: 0x800CCC19

Is there any way of running a test to find what server port number(s) will
work for incoming mail? What can I do as apparently its a local problem?

Have you talked to the people who gave you the instructions to verify their
accuracy?

It doesn't sound like port 993 is valid. But, it sounds like port 110 is.
So, go back into your profile and uncheck the Use Secure Password
Authentication and try again. I rarely find any sites that actually support
it, so, that's the first thing I would try.

Lets fix this one before we try to fix the other one.

As for 'running a test to find what server port number(s) will work for
incoming mail', that's a very tricky question, in reality.

Consider this. A computer is like a hotel. Any program running on that
computer and listening on a port is, essentially, a resident in that hotel.
If you want to find out what is running on port 1, you go to room 1, knock
on the door, and if someone answers, you talk with that person and determine
what they are.

Now, not every program listening speaks the same language. Some speak plain
english, some speak binary, some speak one sentence and close the door, some
won't even reply to you.

Add in the fact that some server administrators see this sort of port
sniffing as a possible signal of a hacker and get a bit upset about it.