2003 address book problem

[Newmarket2]

I've just installed Outlook 2003 on a new machine and I can't get my contacts
to show up in my outlook address book. The help topics suggest that this
should be automatic, but it didn't happen. Other help topics suggest I go to
TOOLS>ADDRESS_BOOK and click on DIRECTORY but there is no DIRECTORY in the
window that opens.

 

[Russ Valentine]

It has never been automatic. That's why they provide instructions:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

 

[Newmarket2]

It has never been automatic. That's why they provide instructions:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Russ Valentine


.
Russ, followed your link. Followed the steps but hit a problem.... Step 2: MARK YOUR CONTACT FOLDER FOR USE WITH YOUR ADDRESS BOOK...

I got to step 2 - opened the window, went to the OUTLOOK ADDRESS BOOK TAB
Saw the SHOW THIS FOLDER AS AN EMAIL ADDRESS BOOK
BUT! it was grayed out and I could not check it.
Know what to do now?

 

[Russ Valentine]

What about the other steps? Is the Outlook Address Book Service installed in
your profile?

 

[Newmarket2]

What about the other steps? Is the Outlook Address Book Service installed in
your profile?

Yes

 

[Russ Valentine]

Then remove it. Restart Outlook. Add it back.
Unless you managed to corrupt your profile, you will be able to enable your
Contacts Folder as an electronic address book.