2003 outlook

[seaddrljacic]

I called Verizon, they saidto me to call Microsoft, they said to me to try
this way. I have problem with Outlook. I cannot send message with
attachment, and that stop all Outlook. Verizon said that I need to contact
you. Can you help lease?

 

[K. Orland]

You need to provide more details:

Type of email account
Any error messages and/or numbers

Bear in mind we can't see what you're seeing so you have to describe the
problem pretty specifically so we can try to determine the problem or even
recreate it.

 

[seaddrljacic]

OK, I am not good with this.

I try to e-mail one song to my friend for new year, and that make all
e-mailing in mess. (Also, English is not my original language, that can make
this more difficult.) After I get message from Verizon that my system need
help, and they offer me to use their help. To send that e-mail system need
more than 30 minutes , and after 30 minutes system said that message cannot
be sent. I was trying to follow all that system help, did not work. I
called Verizon, and they represetative, said that Verizon e-mail is ok, and
that I have to contact Micrsoft.

I called them and they want $59.00 to help me over phone, or to try to get
help from you. Now back to problem, I cannot send message to anyone. I try
to send message to myself, and that message was in Oubox, I deleted it. I
get this computer two years ago, and I had 60 day trial-Office 2003. I also,
bought 2003 program and after 60 days computer asked me to enter Product Ket
to be able to use program I did. I used that information from product I
bought. Another information may be important, 3 months ago I had another
problem with e-mail, and Verizon people helped me to instal Outlook, and that
helped problem I had that time. Now I need help again.

 

[K. Orland]

What error message and number occurs during send/receive?

 

[seaddrljacic]

|Did you get my reply from 1 hour ago?

 

[seaddrljacic]

This is message, I did not see you responded, I am sorry.


The message could not be sent because one of the recipients was rejected by
the server. The rejected e-mail address was '(e-mail address removed)'.
Subject '', Account: 'incoming.verizon.net', Server: 'outgoing.verizon.net',
Protocol: SMTP, Server Response: '550 5.1.1 unknown or illegal alias:
(e-mail address removed)', Port: 25, Secure(SSL): No, Server Error: 550,
Error Number: 0x800CCC79


sead

 

[K. Orland]

Verify with your recipient that you have the correct email address/alias for
that mailbox. Ensure you have the correct incoming/outgoing server
information. Verify whether or not you need to include SSL.
Error 0x800CCC79 also means that you need to verify the email address you
are sending to may be incorrect.

 

[seaddrljacic]

This was reply on their messages (cannot be wrong address), only thing that
can come on my mind is that their system cannot accept big message as this
song is


sead drljacic

 

[Brian Tillman]

This was reply on their messages (cannot be wrong address), only
thing that can come on my mind is that their system cannot accept big
message as this song is

The error message is a server message stating that the address doesn't
exist. The error would be different if it were indicating that the mailbox
wasn't large enough to hold the message.