2003 Server Problem

[4 EVER 21]

I can send messages through Outlook but I cannot receive messages back
though Outlook. I am running XP and Outlook 2003 with a Hotmail.com
account. My modem connection is AT&T DSL. As a temporary work around I can
sign into the Hotmail server directly, there I get normal E-Mail support i.e.
I can send and receive all of my E-Mails but I lose my Outlook data support
with this method.
This problem appeared when I tried to install Service Pack #3. The
installation got to “running processors after install†but hung up during
that operation. Via task manager I verified the process hung up on “cc Svc
Hst. exeâ€. I reported the error to MSFT, went back to a prior restore point
and have been using the work around alternative as a temporary fix.
Any suggestions welcomed.

 

[Roady [MVP]]

Do a repair on Office/Outlook 2003 and then reapply Service Pack 3 and
additional updates via Office Update.
Also uninstall the current Outlook Connector (if installed) and update it
with the latest version found here;
http://www.microsoft.com/downloads/details.aspx?FamilyId=9A2279B1-DF0A-46E1-AA93-7D4870871ECF

 

[4 EVER 21]

Thanks for your quick response. I have never done a repair operation. I
searched on the term repair and found a MSFT paper "How to install or repair
and reinstall Office 2003 programs and features". Is this the procedure you
want me to use? There are two alternertives, one Detect and Repair via the
Help menu, one via Control Panel any preference from your viewpoint?

 

[Milly Staples [MVP - Outlook]]

They are both the same.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, 4 EVER 21 asked:

| Thanks for your quick response. I have never done a repair operation.
| I searched on the term repair and found a MSFT paper "How to install
| or repair and reinstall Office 2003 programs and features". Is this
| the procedure you want me to use? There are two alternertives, one
| Detect and Repair via the Help menu, one via Control Panel any
| preference from your viewpoint?
|
| "Roady [MVP]" wrote:
|
|| Do a repair on Office/Outlook 2003 and then reapply Service Pack 3
|| and additional updates via Office Update.
|| Also uninstall the current Outlook Connector (if installed) and
|| update it with the latest version found here;
||
http://www.microsoft.com/downloads/details.aspx?FamilyId=9A2279B1-DF0A-46E1-AA93-7D4870871ECF
||
|| --
|| Robert Sparnaaij [MVP-Outlook]
|| Coauthor, Configuring Microsoft Outlook 2003
|| http://www.howto-outlook.com/
|| Outlook FAQ, HowTo, Downloads, Add-Ins and more
||
|| http://www.msoutlook.info/
|| Real World Questions, Real World Answers
||
|| -----
||
|| |||
||| I can send messages through Outlook but I cannot receive messages
||| back though Outlook. I am running XP and Outlook 2003 with a
||| Hotmail.com
||| account. My modem connection is AT&T DSL. As a temporary work
||| around I can sign into the Hotmail server directly, there I get
||| normal E-Mail support i.e.
||| I can send and receive all of my E-Mails but I lose my Outlook data
||| support
||| with this method.
||| This problem appeared when I tried to install Service Pack #3. The
||| installation got to “running processors after install†but hung
||| up during that operation. Via task manager I verified the process
||| hung up on “cc Svc Hst. exeâ€. I reported the error to MSFT,
||| went back to a prior restore point
||| and have been using the work around alternative as a temporary fix.
||| Any suggestions welcomed.