2004 Freeze on Start

[mockturtle]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

I'm running 3gb ram, G5 Dual, Office. When I start Word from the app, it freezes upon getting to the selection screen.

If I start from a word file and double click, as long as I don't try to open anything from Word after that, I'm OK. Any ideas?

 

[John McGhie]

That's probably an issue with your Launch Services database (part of OS X).

However, I would first:

1) Download and apply all the latest updates from Apple, if any.

2) Download and apply the latest updates from Microsoft, in order.

3) Shut down and turn the power off.

4) Reboot, and run Disk Utility. Choose Repair Permission.

Now try it: That should stir things up enough to either reveal the problem
or fix it.

Hope this helps

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

I'm running 3gb ram, G5 Dual, Office. When I start Word from the app, it
freezes upon getting to the selection screen.

If I start from a word file and double click, as long as I don't try to open
anything from Word after that, I'm OK. Any ideas?

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]

 

[mockturtle]

I tried that first. *sigh*

 

[Phillip Jones]

Try this download the utility called Onyx.

Install and Locate Launch Service in the various menu choices.

You can do one of two ways. If the services Database is not actually
corrupt then choose *update*. If you have the slightest inkling that it
is corrupt choose *replace*. The differencing being is the Launch
database file is removed and you go through a restart where is rebuilt.
and you will get the message the first time you open an application the
file ..... is being opened for the first time by *application* is this
correct if not you must browse to desire application.

But once you do this, it will be fixed until it becomes corrupt again.
There other System Utility Repair Programs, Yasu (yet another systems
Utility), System Optimizer, and others.

Another good Utilities program that runs through Single User Mode is
AppleJack. But as far as I know it hasn't been updated for OSX.5 yet
though they were working on it.

I tried that first. *sigh*

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