Michael is correct: you are up against a badly-configured mail program at
the other end.
1) Ensure you save the file with an extension.
2) Then right-click the file and choose "Compress" or "Archive" I think
it's called in OS 10.4
3) Attach the archive to your email.
4) Set your email program to encode in MIME (Multipart Internet Mail
Extension) format.
That will give you the best shot at it.
Now tell the user at the other end that their mail program is badly set up,
and because of that, they must save the file to their disk before trying to
open it.
If they ask "Why?" tell them that while the file is in their email program,
the email program has control over it. If it is badly set up, then it will
do the wrong thing with the file and they can't control what happens next.
If they save the file to the hard disk, their Operating System is in
control. Normally the operating system will get things right, and if it
doesn't, they can control it and direct the file to the correct program to
open it.
Hope this helps
Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel
Hello
I'm sending a word document as an attachment over email, but the recipient can
only see a blank document when they open the attachment. Can you advise
please?
Many thanks
K
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John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:
[email protected]