P
Pawel
Hi,
I run across a next problem with enterprise custom fields (that we use quite
extensively, although not in a very sophisticated manner).
Each of our tasks has a number of text enterprise custom fields assigned,
defined in PWA and linked to a corresponding lookup table. Most of these
lookup tables are in a form of a tree (e.g. a *.*.* code mask). All of the
fields are required and normally have a "roll-down" flag switched on and "no
subordinate values" also o.
My problem is, that my project managers often complain that when assigning a
task with an appropriate code in Project Professional, the drop-down list
does not contain all the values defined in PWA (and visible e.g. in
defininition of activities). What is even stranger, usually after a couple of
seconds these values reappear, but then they are normally not selectable
(meaning: one can select the value, but after exiting the field it gets
automagically cleared and is empty again).
I am pretty sure that both these effects are correlated, and the
"auto-clearing" fields are exactly those that did not show up in the first
place (the other ones can be selected and work fine).
As far as I can see the effect is deterministic or quasi-deterministic; it
seems that if it happens, it applies to all the PJMs in the organization,
regardless of the instance of Project Professional they use.
It is still possible to type-in the code directly (as a text) in the
"naughty" field (although one of the PJMs reported that after saving and
publishing the project and then re-opening it the changes were gone. I did
not yet verify that report yet however, so maybee that was some kind of
manual error).
I used to think that it is a problem of local cache, but obviously it is not
(as written above). Cleaning the project cache on the client machines does
not seem to help (it is norally empty anyway each time I check).
Does anyone have any clue what kind of problem I am facing and how I can fix
it?
I run across a next problem with enterprise custom fields (that we use quite
extensively, although not in a very sophisticated manner).
Each of our tasks has a number of text enterprise custom fields assigned,
defined in PWA and linked to a corresponding lookup table. Most of these
lookup tables are in a form of a tree (e.g. a *.*.* code mask). All of the
fields are required and normally have a "roll-down" flag switched on and "no
subordinate values" also o.
My problem is, that my project managers often complain that when assigning a
task with an appropriate code in Project Professional, the drop-down list
does not contain all the values defined in PWA (and visible e.g. in
defininition of activities). What is even stranger, usually after a couple of
seconds these values reappear, but then they are normally not selectable
(meaning: one can select the value, but after exiting the field it gets
automagically cleared and is empty again).
I am pretty sure that both these effects are correlated, and the
"auto-clearing" fields are exactly those that did not show up in the first
place (the other ones can be selected and work fine).
As far as I can see the effect is deterministic or quasi-deterministic; it
seems that if it happens, it applies to all the PJMs in the organization,
regardless of the instance of Project Professional they use.
It is still possible to type-in the code directly (as a text) in the
"naughty" field (although one of the PJMs reported that after saving and
publishing the project and then re-opening it the changes were gone. I did
not yet verify that report yet however, so maybee that was some kind of
manual error).
I used to think that it is a problem of local cache, but obviously it is not
(as written above). Cleaning the project cache on the client machines does
not seem to help (it is norally empty anyway each time I check).
Does anyone have any clue what kind of problem I am facing and how I can fix
it?