Jay,
I found myself in the same problem. I guess I accidently clicked something
and it prevented me from touching (editing) the wordpad. I've tried clicking
on the Office button, but it would not allow me to (it's not colored, it's
gray), and also tried doing the CTRL O and repair, but unfortunately nothing
happened. Can you help me diagnose this problem?
Hell, on another note, I couldn't even make a thread here about this which
made me more frustrated than I already am with this crap and it's hidden
messages. Thanks in advance.
Am I correct in assuming that this happens as soon as you open Word with a blank
document? That is, it isn't specific to a single existing document?
If you start Word in Safe Mode by holding down the Ctrl key while starting, does
that help?
If it doesn't work in Safe Mode, it's possible that you have a trial version
that's expired or a regular version that hasn't been activated, but that
shouldn't block access to the Office button. You could try repairing the Office
installation, starting from Control Panel > Add/Remove Programs.
If Word works in Safe Mode, then one of three things is causing the problem: A
corrupted registry entry, a corrupted Normal.dotm, or a misbehaving add-in. Work
through these steps to see if one of them works:
- Go to the folder %appdata%\Microsoft\Templates and rename the Normal.dotm file
to something else, such as OldNormal.dotm. Restart Word (without Safe Mode),
which will build a new factory-default copy of the template. If that doesn't
help, close Word; delete the new Normal.dotm; and rename OldNormal.dotm back to
Normal.dotm. Then go to the next step.
- Start the program regedit.exe. In the left side, expand the tree to navigate
to the key
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
(More extensive instructions are at
http://www.word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm.) Right-click the
Data icon and click Rename. Change it to OldData. Restart Word, which will build
a new copy of the key. If that doesn't help, close Word; delete the new data
key; and rename OldData back to Data. Then go to the next step.
- Remove or move any add-ins
(
http://www.word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm).
Restart Word. If that helps, you can try putting them back one at a time until
you find the one that causes the problem.