2007 Issues - Mail Icon and Desktop Alert

R

RDHose

I have been looking into this for some time. I found one post that stated
that if you have a rule which moves the mail out of the Inbox folder you will
not see the Mail Icon in the system tray. They sugested to create a rule or
edit the existing one to display the envelope icon. I cannot find this in my
rules! I did find a way to make this rule however display the Desktop Alert
window. But my issue is if after 30 seconds (max setting) I miss this email
I never will see that I had a new message. If I am missing something please
fill me in.

One sugestion would be if you are turning off the ability to display the
mail icon for folders that mail was moved into, then have a setting to always
display the Desktop Alert. I have also played with the new item display
window but this is not a good solution for me. I just want the Mail Icon
back..... Is that too much to ask? Maybe give users the option to turn it
off rather then figuring out a way to somehow turn it on. (Same went for
playing a sound... I found that one however in my new rule settings.)

Sorry for the long post. (Side note the mail icon is NOT being hidden in
the system tray I have that already set to "Always show" It just never does.)
 
D

Diane Poremsky [MVP]

why not use the unread mail folder?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)
 
R

RDHose

Great Idea as I do use that already (currently the only easy way to check).
However let's say I am running a different application say excel, or IE and I
turn away for a couple of minutes. When I turn back to look at the screen I
would have missed the Alert, and because of there being no mail icon showing
in the sys tray, I would not figure to check for any missing mail. So this
would basically mean every time I come back to my system I would have to pop
up Outlook and still look at it rather then just glance at the sys tray for a
mail icon. (Which is what I am currently doing, it is just a pain in the
butt from the old method.)



Diane Poremsky said:
why not use the unread mail folder?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)


RDHose said:
I have been looking into this for some time. I found one post that stated
that if you have a rule which moves the mail out of the Inbox folder you
will
not see the Mail Icon in the system tray. They sugested to create a rule
or
edit the existing one to display the envelope icon. I cannot find this in
my
rules! I did find a way to make this rule however display the Desktop
Alert
window. But my issue is if after 30 seconds (max setting) I miss this
email
I never will see that I had a new message. If I am missing something
please
fill me in.

One sugestion would be if you are turning off the ability to display the
mail icon for folders that mail was moved into, then have a setting to
always
display the Desktop Alert. I have also played with the new item display
window but this is not a good solution for me. I just want the Mail Icon
back..... Is that too much to ask? Maybe give users the option to turn
it
off rather then figuring out a way to somehow turn it on. (Same went for
playing a sound... I found that one however in my new rule settings.)

Sorry for the long post. (Side note the mail icon is NOT being hidden in
the system tray I have that already set to "Always show" It just never
does.)
 

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