2007 Lost Favroites on Folder Pane

V

V-ger

I have beta and suddenly I no longer have my favorites folder atop my folder
navigation pane. I see that on Aug 2, 2006, a user, Carianne, also had the
same issue but see no resolution to it. Here's what I have tried that does
NOT work:
1) View Menu > Nav pane > no option for Favorites is there, just like
Carianne mentioned on 8/2/06.
2) Customize: I removed the Nav pane selection from the view menu and then
put it back, hoping that would refresh or reinstall it. No luck. Still not
there.
3) Ran a diagnostic (which took forever) and still no option to turn the
favorites section of the nav pane back on.
4) I went to Customize and this time did a current view RESET. Still nothing.
I have run out of ideas. Before I do a complete reinstall (and still have
no favorites folders option at the top of my nav pane)...can anyone help with
a solution to this conundrum? Still scratching my head. Thank you for your
help.
 
R

Roady [MVP]

Make sure you are in the Mail Navigation; Go-> Mail

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I have beta and suddenly I no longer have my favorites folder atop my folder
navigation pane. I see that on Aug 2, 2006, a user, Carianne, also had the
same issue but see no resolution to it. Here's what I have tried that does
NOT work:
1) View Menu > Nav pane > no option for Favorites is there, just like
Carianne mentioned on 8/2/06.
2) Customize: I removed the Nav pane selection from the view menu and then
put it back, hoping that would refresh or reinstall it. No luck. Still not
there.
3) Ran a diagnostic (which took forever) and still no option to turn the
favorites section of the nav pane back on.
4) I went to Customize and this time did a current view RESET. Still
nothing.
I have run out of ideas. Before I do a complete reinstall (and still have
no favorites folders option at the top of my nav pane)...can anyone help
with
a solution to this conundrum? Still scratching my head. Thank you for your
help.
 
V

V-ger

Yes, of course I am. And the computer is plugged in, too. :) Seriously,
though, thanks, sometimes I do miss the obvious and feel really stupid, but
I really do need help with this one. I can see from your other posts/replies
that you are a real ace with Outlook - do you think you can help me figure
this one out?

I hope someone can. Please let me know. Thank you.
 
P

Patrick Schmid [MVP]

The user you are referring to in your original post was not in the Mail
view. Rather, she was in the Folder lists view which looks almost
identical to the Mail view except it doesn't have the Favorite Folders
and the option to switch it on is not in the View menu.
Therefore, let me ask again. Did you hit Go, Mail as Roady suggested?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Yes, of course I am. And the computer is plugged in, too. :) Seriously,
though, thanks, sometimes I do miss the obvious and feel really stupid, but
I really do need help with this one. I can see from your other posts/replies
that you are a real ace with Outlook - do you think you can help me figure
this one out?

I hope someone can. Please let me know. Thank you.

Roady said:
Make sure you are in the Mail Navigation; Go-> Mail

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have beta and suddenly I no longer have my favorites folder atop my folder
navigation pane. I see that on Aug 2, 2006, a user, Carianne, also had the
same issue but see no resolution to it. Here's what I have tried that does
NOT work:
1) View Menu > Nav pane > no option for Favorites is there, just like
Carianne mentioned on 8/2/06.
2) Customize: I removed the Nav pane selection from the view menu and then
put it back, hoping that would refresh or reinstall it. No luck. Still not
there.
3) Ran a diagnostic (which took forever) and still no option to turn the
favorites section of the nav pane back on.
4) I went to Customize and this time did a current view RESET. Still
nothing.
I have run out of ideas. Before I do a complete reinstall (and still have
no favorites folders option at the top of my nav pane)...can anyone help
with
a solution to this conundrum? Still scratching my head. Thank you for your
help.
 
V

V-ger

<little light coming on above head> I see...it didn't matter that I was in
"Mail" (as opposed to contacts, etc. in the main screen), the taskpane view
still needed changed. So even though I was already in the Mail screen, the
Go > Mail got me to a different view - not in the main screen but just in the
taskpane. Worked beautifully, of course. Head scratching over. I even
remember using the "folder view" for the first time last week, but didn't
notice that it removed my one favorite folder at the top.

Once again, you guys/gals are just perfect. Don't know how you deal with
all of our questions day to day, but REALLY appreciate knowing I can find a
helping hand before I rip all the hair out. Wow. Thanks for all of your
help. As I mentioned, sometimes the simple and obvious really do need
restated.

Patrick Schmid said:
The user you are referring to in your original post was not in the Mail
view. Rather, she was in the Folder lists view which looks almost
identical to the Mail view except it doesn't have the Favorite Folders
and the option to switch it on is not in the View menu.
Therefore, let me ask again. Did you hit Go, Mail as Roady suggested?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Yes, of course I am. And the computer is plugged in, too. :) Seriously,
though, thanks, sometimes I do miss the obvious and feel really stupid, but
I really do need help with this one. I can see from your other posts/replies
that you are a real ace with Outlook - do you think you can help me figure
this one out?

I hope someone can. Please let me know. Thank you.

Roady said:
Make sure you are in the Mail Navigation; Go-> Mail

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have beta and suddenly I no longer have my favorites folder atop my folder
navigation pane. I see that on Aug 2, 2006, a user, Carianne, also had the
same issue but see no resolution to it. Here's what I have tried that does
NOT work:
1) View Menu > Nav pane > no option for Favorites is there, just like
Carianne mentioned on 8/2/06.
2) Customize: I removed the Nav pane selection from the view menu and then
put it back, hoping that would refresh or reinstall it. No luck. Still not
there.
3) Ran a diagnostic (which took forever) and still no option to turn the
favorites section of the nav pane back on.
4) I went to Customize and this time did a current view RESET. Still
nothing.
I have run out of ideas. Before I do a complete reinstall (and still have
no favorites folders option at the top of my nav pane)...can anyone help
with
a solution to this conundrum? Still scratching my head. Thank you for your
help.
 
P

Patrick Schmid [MVP]

You are welcome.
I should add that Folder View has one more difference. It shows all your
folders in the Folder list, not just the email folders (or only
contacts, etc depending which view you are in).

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

<little light coming on above head> I see...it didn't matter that I was in
"Mail" (as opposed to contacts, etc. in the main screen), the taskpane view
still needed changed. So even though I was already in the Mail screen, the
Go > Mail got me to a different view - not in the main screen but just in the
taskpane. Worked beautifully, of course. Head scratching over. I even
remember using the "folder view" for the first time last week, but didn't
notice that it removed my one favorite folder at the top.

Once again, you guys/gals are just perfect. Don't know how you deal with
all of our questions day to day, but REALLY appreciate knowing I can find a
helping hand before I rip all the hair out. Wow. Thanks for all of your
help. As I mentioned, sometimes the simple and obvious really do need
restated.

Patrick Schmid said:
The user you are referring to in your original post was not in the Mail
view. Rather, she was in the Folder lists view which looks almost
identical to the Mail view except it doesn't have the Favorite Folders
and the option to switch it on is not in the View menu.
Therefore, let me ask again. Did you hit Go, Mail as Roady suggested?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Yes, of course I am. And the computer is plugged in, too. :) Seriously,
though, thanks, sometimes I do miss the obvious and feel really stupid, but
I really do need help with this one. I can see from your other posts/replies
that you are a real ace with Outlook - do you think you can help me figure
this one out?

I hope someone can. Please let me know. Thank you.

:

Make sure you are in the Mail Navigation; Go-> Mail

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have beta and suddenly I no longer have my favorites folder atop my folder
navigation pane. I see that on Aug 2, 2006, a user, Carianne, also had the
same issue but see no resolution to it. Here's what I have tried that does
NOT work:
1) View Menu > Nav pane > no option for Favorites is there, just like
Carianne mentioned on 8/2/06.
2) Customize: I removed the Nav pane selection from the view menu and then
put it back, hoping that would refresh or reinstall it. No luck. Still not
there.
3) Ran a diagnostic (which took forever) and still no option to turn the
favorites section of the nav pane back on.
4) I went to Customize and this time did a current view RESET. Still
nothing.
I have run out of ideas. Before I do a complete reinstall (and still have
no favorites folders option at the top of my nav pane)...can anyone help
with
a solution to this conundrum? Still scratching my head. Thank you for your
help.
 
V

V-ger

Totally cool. Thanks. Hope your week treats you well.

V-ger

Patrick Schmid said:
You are welcome.
I should add that Folder View has one more difference. It shows all your
folders in the Folder list, not just the email folders (or only
contacts, etc depending which view you are in).

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

<little light coming on above head> I see...it didn't matter that I was in
"Mail" (as opposed to contacts, etc. in the main screen), the taskpane view
still needed changed. So even though I was already in the Mail screen, the
Go > Mail got me to a different view - not in the main screen but just in the
taskpane. Worked beautifully, of course. Head scratching over. I even
remember using the "folder view" for the first time last week, but didn't
notice that it removed my one favorite folder at the top.

Once again, you guys/gals are just perfect. Don't know how you deal with
all of our questions day to day, but REALLY appreciate knowing I can find a
helping hand before I rip all the hair out. Wow. Thanks for all of your
help. As I mentioned, sometimes the simple and obvious really do need
restated.

Patrick Schmid said:
The user you are referring to in your original post was not in the Mail
view. Rather, she was in the Folder lists view which looks almost
identical to the Mail view except it doesn't have the Favorite Folders
and the option to switch it on is not in the View menu.
Therefore, let me ask again. Did you hit Go, Mail as Roady suggested?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed


Yes, of course I am. And the computer is plugged in, too. :) Seriously,
though, thanks, sometimes I do miss the obvious and feel really stupid, but
I really do need help with this one. I can see from your other posts/replies
that you are a real ace with Outlook - do you think you can help me figure
this one out?

I hope someone can. Please let me know. Thank you.

:

Make sure you are in the Mail Navigation; Go-> Mail

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have beta and suddenly I no longer have my favorites folder atop my folder
navigation pane. I see that on Aug 2, 2006, a user, Carianne, also had the
same issue but see no resolution to it. Here's what I have tried that does
NOT work:
1) View Menu > Nav pane > no option for Favorites is there, just like
Carianne mentioned on 8/2/06.
2) Customize: I removed the Nav pane selection from the view menu and then
put it back, hoping that would refresh or reinstall it. No luck. Still not
there.
3) Ran a diagnostic (which took forever) and still no option to turn the
favorites section of the nav pane back on.
4) I went to Customize and this time did a current view RESET. Still
nothing.
I have run out of ideas. Before I do a complete reinstall (and still have
no favorites folders option at the top of my nav pane)...can anyone help
with
a solution to this conundrum? Still scratching my head. Thank you for your
help.
 
R

Roady [MVP]

You're welcome! :)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
<little light coming on above head> I see...it didn't matter that I was in
"Mail" (as opposed to contacts, etc. in the main screen), the taskpane view
still needed changed. So even though I was already in the Mail screen, the
Go > Mail got me to a different view - not in the main screen but just in
the
taskpane. Worked beautifully, of course. Head scratching over. I even
remember using the "folder view" for the first time last week, but didn't
notice that it removed my one favorite folder at the top.

Once again, you guys/gals are just perfect. Don't know how you deal with
all of our questions day to day, but REALLY appreciate knowing I can find a
helping hand before I rip all the hair out. Wow. Thanks for all of your
help. As I mentioned, sometimes the simple and obvious really do need
restated.

Patrick Schmid said:
The user you are referring to in your original post was not in the Mail
view. Rather, she was in the Folder lists view which looks almost
identical to the Mail view except it doesn't have the Favorite Folders
and the option to switch it on is not in the View menu.
Therefore, let me ask again. Did you hit Go, Mail as Roady suggested?

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Yes, of course I am. And the computer is plugged in, too. :)
Seriously,
though, thanks, sometimes I do miss the obvious and feel really stupid,
but
I really do need help with this one. I can see from your other
posts/replies
that you are a real ace with Outlook - do you think you can help me
figure
this one out?

I hope someone can. Please let me know. Thank you.

Roady said:
Make sure you are in the Mail Navigation; Go-> Mail

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have beta and suddenly I no longer have my favorites folder atop my
folder
navigation pane. I see that on Aug 2, 2006, a user, Carianne, also
had the
same issue but see no resolution to it. Here's what I have tried that
does
NOT work:
1) View Menu > Nav pane > no option for Favorites is there, just like
Carianne mentioned on 8/2/06.
2) Customize: I removed the Nav pane selection from the view menu and
then
put it back, hoping that would refresh or reinstall it. No luck.
Still not
there.
3) Ran a diagnostic (which took forever) and still no option to turn
the
favorites section of the nav pane back on.
4) I went to Customize and this time did a current view RESET. Still
nothing.
I have run out of ideas. Before I do a complete reinstall (and still
have
no favorites folders option at the top of my nav pane)...can anyone
help
with
a solution to this conundrum? Still scratching my head. Thank you
for your
help.
 

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