2007 outlook installer message

[JClark]

Hello Group:

I bought a new laptop (Sony) for my son. It came with a trial version
of MS Office 2007. I didn't want 2007, so I uninstalled it with
add/remove programs and installed a newly purchased version of MS
Office Small Business 2003.
But now, when I open Outlook (2003), I get a message from the Business
Contact Manager for Outlook 2007, presumably the installer, telling me
that the feature I am trying to use is on a network source that is
unavailable.
On line search provides detailed steps from MS for getting rid of the
installer for the 2007 Beta, which I have read will also get rid of
any trial version of MS Office 2007. Here is the site:

http://support.microsoft.com/kb/928218

This is extremely detailed (7 printed pages!) and I followed it almost
to letter. The first step, to remove the installer, fails
(msiexec.exe). I deleted any registry keys for Office 12 and went
through all of the other steps. There were some steps which I omitted
because I thought they might interfere with the 2003 program.

But the error box still pops up. Maddening!
I have read that the cleanup utility should not be used for Office.
I would really appreciate any suggestions.

Jack

 

[Milly Staples [MVP - Outlook]]

You need to uninstall the Business Contact Manager separately from the Office trial - Control Panel->Add/Remove Programs.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, JClark asked:

| Hello Group:
|
| I bought a new laptop (Sony) for my son. It came with a trial version
| of MS Office 2007. I didn't want 2007, so I uninstalled it with
| add/remove programs and installed a newly purchased version of MS
| Office Small Business 2003.
| But now, when I open Outlook (2003), I get a message from the Business
| Contact Manager for Outlook 2007, presumably the installer, telling me
| that the feature I am trying to use is on a network source that is
| unavailable.
| On line search provides detailed steps from MS for getting rid of the
| installer for the 2007 Beta, which I have read will also get rid of
| any trial version of MS Office 2007. Here is the site:
|
| http://support.microsoft.com/kb/928218
|
| This is extremely detailed (7 printed pages!) and I followed it almost
| to letter. The first step, to remove the installer, fails
| (msiexec.exe). I deleted any registry keys for Office 12 and went
| through all of the other steps. There were some steps which I omitted
| because I thought they might interfere with the 2003 program.
|
| But the error box still pops up. Maddening!
| I have read that the cleanup utility should not be used for Office.
| I would really appreciate any suggestions.
|
| Jack

 

[JClark]

You need to uninstall the Business Contact Manager separately from the Office trial - Control Panel->Add/Remove Programs.

--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, JClark asked:

| Hello Group:
|
| I bought a new laptop (Sony) for my son. It came with a trial version
| of MS Office 2007. I didn't want 2007, so I uninstalled it with
| add/remove programs and installed a newly purchased version of MS
| Office Small Business 2003.
| But now, when I open Outlook (2003), I get a message from the Business
| Contact Manager for Outlook 2007, presumably the installer, telling me
| that the feature I am trying to use is on a network source that is
| unavailable.
| On line search provides detailed steps from MS for getting rid of the
| installer for the 2007 Beta, which I have read will also get rid of
| any trial version of MS Office 2007. Here is the site:
|
| http://support.microsoft.com/kb/928218
|
| This is extremely detailed (7 printed pages!) and I followed it almost
| to letter. The first step, to remove the installer, fails
| (msiexec.exe). I deleted any registry keys for Office 12 and went
| through all of the other steps. There were some steps which I omitted
| because I thought they might interfere with the 2003 program.
|
| But the error box still pops up. Maddening!
| I have read that the cleanup utility should not be used for Office.
| I would really appreciate any suggestions.
|
| Jack

HI Milly,
I'll check on it. My son is going to bring the laptop back in a day or
so. But as I recall, contact manager 2007 was not listed in the
add/remove programs list.
I'll post a reply when I can. Many thanks.

Jack