D
Darin Dugan
Running Office 2007 Enterprise on Windows Vista Enterprise x64. Installed
available updates this morning including the office service pack...8 updates
succeeded; Office 2007 SP1 failed to install with code '78F'.
Have rebooted, tried again, tried while logged on with actual administrator
account, downloaded and ran full SP install...all failed.
Ran the full exe with the /log switch...this looks interesting:
OPatchInstall: Will log to file 'c:\temp\Office2007SP1SetupLog.txt'
OPatchInstall: Will use verbose logging level for the patch installation
OPatchInstall: Starting the installation of the patches
OPatchInstall: The installation of the patches failed
OPatchInstall: Setting system property 'SYS.ERROR.INERROR' with value '1'
OPatchInstall: Setting system property 'SYS.ERROR.CODE' with value
'0x80004005'
OPatchInstall: Setting system property 'SYS.ERROR.TYPE' with value 'HRESULT'
Setup also created a MAINWWsp1.LOG in the same directory...this looks
interesting:
MSI (s) (B8:7C) [09:37:24:219]: Product: Microsoft Office Enterprise 2007 -
Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be
installed. Error code 1603. Additional information is available in the log
file c:\temp\MAINWWsp1.LOG.
MSI (s) (B8:7C) [09:37:24:219]: Windows Installer installed an update.
Product Name: Microsoft Office Enterprise 2007. Product Version:
12.0.6215.1000. Product Language: 0. Update Name: 2007 Microsoft Office Suite
Service Pack 1 (SP1). Installation success or error status: 1603.
MSI (s) (B8:7C) [09:37:24:219]: Note: 1: 1729
MSI (s) (B8:7C) [09:37:24:220]: Product: Microsoft Office Enterprise 2007 --
Configuration failed.
MSI (s) (B8:7C) [09:37:24:220]: Windows Installer reconfigured the product.
Product Name: Microsoft Office Enterprise 2007. Product Version:
12.0.6215.1000. Product Language: 0. Reconfiguration success or error status:
1603.
I haven't had any issues on other (32-bit x86) machines.
Anyone successfully installed on Vista x64? Suggestions? Thanks, all.
available updates this morning including the office service pack...8 updates
succeeded; Office 2007 SP1 failed to install with code '78F'.
Have rebooted, tried again, tried while logged on with actual administrator
account, downloaded and ran full SP install...all failed.
Ran the full exe with the /log switch...this looks interesting:
OPatchInstall: Will log to file 'c:\temp\Office2007SP1SetupLog.txt'
OPatchInstall: Will use verbose logging level for the patch installation
OPatchInstall: Starting the installation of the patches
OPatchInstall: The installation of the patches failed
OPatchInstall: Setting system property 'SYS.ERROR.INERROR' with value '1'
OPatchInstall: Setting system property 'SYS.ERROR.CODE' with value
'0x80004005'
OPatchInstall: Setting system property 'SYS.ERROR.TYPE' with value 'HRESULT'
Setup also created a MAINWWsp1.LOG in the same directory...this looks
interesting:
MSI (s) (B8:7C) [09:37:24:219]: Product: Microsoft Office Enterprise 2007 -
Update '2007 Microsoft Office Suite Service Pack 1 (SP1)' could not be
installed. Error code 1603. Additional information is available in the log
file c:\temp\MAINWWsp1.LOG.
MSI (s) (B8:7C) [09:37:24:219]: Windows Installer installed an update.
Product Name: Microsoft Office Enterprise 2007. Product Version:
12.0.6215.1000. Product Language: 0. Update Name: 2007 Microsoft Office Suite
Service Pack 1 (SP1). Installation success or error status: 1603.
MSI (s) (B8:7C) [09:37:24:219]: Note: 1: 1729
MSI (s) (B8:7C) [09:37:24:220]: Product: Microsoft Office Enterprise 2007 --
Configuration failed.
MSI (s) (B8:7C) [09:37:24:220]: Windows Installer reconfigured the product.
Product Name: Microsoft Office Enterprise 2007. Product Version:
12.0.6215.1000. Product Language: 0. Reconfiguration success or error status:
1603.
I haven't had any issues on other (32-bit x86) machines.
Anyone successfully installed on Vista x64? Suggestions? Thanks, all.