2007B2TR Can't open Documents

[Cameron McKenzie]

I installed the technical refresh for 2007 beta2 and find that none of the
programs can open any of the existing documenst on my computer. I ran the
repair program with no change in results. Anu ideas?
Cameron

 

[Bob Buckland ?:-\)]

Hi Cameron,

If you're running a Symantec-Norton Security/Antivirus product open the settings for that product and turn off the 'Office Plug-in'
in the Miscellaneous tab then restart the Office apps and see if you can open your documents.

For other known issues with the MS Office 2007 Beta 2 TR update you may want to review this page of the Office Online 2007 preview
site as well
http://officebeta.iponet.net/en-us/products/FX101517941033.aspx

=========
I installed the technical refresh for 2007 beta2 and find that none of the
programs can open any of the existing documenst on my computer. I ran the
repair program with no change in results. Anu ideas?
Cameron>>
--
I hope this helped you,

Bob Buckland ?
MS Office system products MVP

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office2007/default.mspx#booksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033

b. then visit
http://officebeta.iponet.net

 

[Dragonman]

I've had exactly the same problem - but worse!!

After installing the update I could not access any of my files. My first
inclination was to try to restore my system to a time before the update but
unfortunately the System Restore function does not seem to work.

I then decided to uninstall the beta update but in so doing I completely
removed MS Office. I then tried to re-install using my MS Office CD but now
the installation will not recognise my Product Code. Why I've no idea I've
successfully reinstalled many times before.

Presently I have no MS Office at all.

I do have Norton AV and I've noted the previous reply. If I can restore
Office then I will bear the advice in mind.

Steve

Can anyone help please?

 

[Peter Saxton]

I've had exactly the same problem - but worse!!

After installing the update I could not access any of my files. My first
inclination was to try to restore my system to a time before the update but
unfortunately the System Restore function does not seem to work.

I then decided to uninstall the beta update but in so doing I completely
removed MS Office. I then tried to re-install using my MS Office CD but now
the installation will not recognise my Product Code. Why I've no idea I've
successfully reinstalled many times before.

Presently I have no MS Office at all.

I do have Norton AV and I've noted the previous reply. If I can restore
Office then I will bear the advice in mind.

Steve

Can anyone help please?

Install B2TR and then deal with Norton AntiVirus.

 

[Cameron McKenzie]

Thanks, Bob. I am on a different computer right now, but when I get to my
home machine I will deal with Norton and see what difference it makes.
Cheers
Cameron