2008 update

[drewdinardo]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I have just installed the update. It asks for my product key which I type in but nothing happens. If I type in a different key it says wrong key but when I type in the correct key it just sits that. Continue lights up, I click it and nothing happens!!!! I'm away doing my doctoral work, now what do I do

 

[William Smith [MVP]]

I have just installed the update. It asks for my product key which I
type in but nothing happens. If I type in a different key it says
wrong key but when I type in the correct key it just sits that.
Continue lights up, I click it and nothing happens!!!! I'm away doing
my doctoral work, now what do I do

Microsoft often disables keys it thinks have been compromised. Contact
Microsoft with your license key that you have and they should be able to
assist you with a replacement provided you can show proof of purchase.

<http://support.microsoft.com/contactus/cu_sc_replace_rrr_master?ws=support#tab2>
or <http://tinyurl.com/mqg7yh>.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[Diane Ross]

Microsoft often disables keys it thinks have been compromised.

Details on checking your key can be found in this thread:

"product key validation problem after sp2 update"

<http://www.officeformac.com/ms/ProductForums/Office/3920/15>

Look for my posts for details.