2nd post with additional info.

[Julie]

In Microsoft Word 2000 I get the following message when I
launch the application. "Word cannot open this document
template. C:\WINDOWS\...\STARTUP\toolbar.dot)"

1. Replaced the normal.dot template.
2. Have checked to make sure that the toolbar.dot is in
the startup folder in MS Word.

Thanks
Julie

 

[Beth Melton]

Hi Julie,

It sounds like "Toolbar.dot" is not a valid add-in. Have you tried to
remove it from the Startup folder?

Also note if Toolbar.dot is a document masquerading as a template then
you will encounter this error. By this I mean if the file had a *.doc
extension and it was changed to *.dot then it isn't a valid template.

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~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

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