3 problems driving me crazy....I get duplicate e-mails........

[ELazarus]

.....I receive duplicate e-mails each time Outlook 2003 goes in and checks for
messages (every 5 minutes)....All of my e-mail accounts have the boxed
checked to leave on server....

For a couple of accounts....and it does not happen on every e-mail, Outlook
download the same e-mail 10-20-30 times until I go in and uncheck the leave
on server box and then it downloads that e-mail one more time and I can check
the box again....

I had MS Office Pro 2003 and when I bought my new computer in February I
bought a new version of Office 2003 to start fresh. Microsoft Software
Technical support said I had a corrupted .pst file...so we deleted
everything...yes, all my e-mail going back a few years and now we are back to
the same problem 6 weeks later.

Problem 2 is that Outlook is starting to freeze up a little more often and
shutting itself down......I mean 1 time a day.....all was well for awhile
but now it has changed.

Problem #3...how do I stop Gmail from sending a copy of everything that I
send to my inbox?

Thank you very much for your help.

Elliot

 

[DL]

Try setting the polling interval to not less than 10 mins
Disable/remove any AV email scanning plug-in
It is not necessary to delete a pst, even if it was corrupt.
There is an inbox repair tool, scanpst.exe, for repairing pst's. You may
have to run it several times, with OL closed.
Even if the pst was definitely corrupt, you simply create a new one, set it
as default and close the old one.
Sometimes creating a new profile also helps

 

[ELazarus]

Thank you for your input.

I have used the Repair program and it found 40+ errors. I changed the
send/receive to 10 minutes.

I am not sure why you say do not use the AV on incoming mail....sometimes
NOD32 finds some worms etc.....

Elliot

 

[DL]

Sometimes, but not allways an AV plugin causes such problems, often when
using Norton or McAfee
Assuming doing as I said didnt cure the problem, and the only thing that
works is to uncheck 'leave a copy on server' then perhaps the problem is at
your ISP end

 

[Brian Tillman]

I am not sure why you say do not use the AV on incoming
mail....sometimes NOD32 finds some worms etc.....

Because it's redundant and causes communications problems between the client
and server.