4 Security Automatic Updates fail after numerous tries-HELP!!

[marrene]

I'm a self taught senior computer user and my lack of knowledge is showing
right now for sure. At least 4 times I've tried to download the latest
security updates for Office 03 and Office 07 and they keep failing. I
temporarily changed security as directions called for but with no luck.
After several tries, one message I did get: "The Windows Installed Services
could not be accessed. Can occur if Windows in safe mode (I'm not) or if
Installer not correctly installed." How do I check that?

 

[TaurArian]

"The Windows Installer Service Could Not Be Accessed" error message when you install a
program in Windows XP
http://support.microsoft.com/kb/315353
The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe
mode, or if the Windows Installer is not correctly


--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


| I'm a self taught senior computer user and my lack of knowledge is showing
| right now for sure. At least 4 times I've tried to download the latest
| security updates for Office 03 and Office 07 and they keep failing. I
| temporarily changed security as directions called for but with no luck.
| After several tries, one message I did get: "The Windows Installed Services
| could not be accessed. Can occur if Windows in safe mode (I'm not) or if
| Installer not correctly installed." How do I check that?