452 4.5.3 Too many recipients in Outlook 2003

[dapete]

I'm getting this message when messages I send have more than 5
recipeients. The error arrives in the inbox after a messag is sent and
has each address listed with the following error code:

The following recipient(s) could not be reached:

(e-mail address removed)
452 4.5.3 Too many recipients

ExpertsExchange seems to think its Outlook. Is there a fix?

 

[Roady [MVP]]

This is not caused by Outlook. Your mail administrator/ISP has a limit set
on how many people you can send a single e-mail to at once.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I'm getting this message when messages I send have more than 5
recipeients. The error arrives in the inbox after a messag is sent and
has each address listed with the following error code:

The following recipient(s) could not be reached:

(e-mail address removed)
452 4.5.3 Too many recipients

ExpertsExchange seems to think its Outlook. Is there a fix?

 

[pctn]

I'm having the same problem. How do we change the limit?

 

[Brian Tillman]

I'm having the same problem. How do we change the limit?

Call your ISP and have the limit raised. You pay them for mail services.
If their service is inadequate, either get them to fix it or find another
provider.

 

[dapete]

Brian,

Thanks for your reply.

I contacted them and they assured me that there are no limits. To
confirm this I set up the account on a separate machine and was able to
mail successfully.

Here is the expertsexchage discussion that blames it on an antispam
patch:

http://www.experts-exchange.com/Networking/
Email_Groupware/Q_21211189.html

I attempted to patch the problem system but to no avail.

There's a number of other places that may be causing this error but I
just thought I confirm that this isn't a known problem within outlook.

daPete

 

[dapete]

Excuse me...that post should have been addressed to Robert.

 

[Roady [MVP]]

No problem, I read the whole discussion anyway ;-)

See if it works when you start Outlook in safe mode;
Start-> Run; "path to outlook.exe" /safe

Also see;
http://www.howto-outlook.com/faq/outlookdoesntstart.htm

It explains how you can reset Outlook and disable certain add-ins.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[dapete]

Thanks! I'll try that.

So, if it doesn't happen safe mode does that mean that the anti-spam
update from the service pack is an Add-in?

 

[Brian Tillman]

I contacted them and they assured me that there are no limits. To
confirm this I set up the account on a separate machine and was able
to mail successfully.

Using the EXACT SAME mail client at the EXACT SAME patch level?

Here is the expertsexchage discussion that blames it on an antispam
patch:

http://www.experts-exchange.com/Networking/
Email_Groupware/Q_21211189.html

This does not blame the problem on an antispam patch, but merely shows that
one of the writers _thinks_ it was a spam patch. True, one of the posters
said, "One of the service packs for office 2003 limits the number of
outbound addresses in an email to reduce virus and spam attacks," but it is
an unsubstantiated claim, which I don't buy.

 

[pctn]

dapete & Brian,
I took your advice and contacted my ISP, which is SBC. The first tech
person assured me that SBC had not recently changed its rule about #of names
in a group mailing list. However, when I persisted and got to a supervisor,
he said that SBC had indeed recently reduced the 'To' box limit to only 10
names! This is part of their effort to reduce spam. My opinion is that this
is a stupid fix and a terrible inconvenience to businesses and NPO's. I will
be sending in a complaint. If you have SBC, please do likewise.
PCTN

 

[Brian Tillman]

dapete & Brian,
I took your advice and contacted my ISP, which is SBC. The first tech
person assured me that SBC had not recently changed its rule about
#of names in a group mailing list. However, when I persisted and got
to a supervisor, he said that SBC had indeed recently reduced the
'To' box limit to only 10 names!

I thought as much. When you said

I contacted them and they assured me that there are no limits.

I was going to reply "they're lying to you," but I'd been curmudgeonly
enough for one day.

 

[Roady [MVP]]

No, it means that the issue is likely to be caused by an add-in or a
corruption in your configuration. The Junk E-mail Filter of Outlook 2003 is
native. You can turn it off by using Tools-> Options-> button Junk E-mail
Filter...

I haven't signed up so I couldn't read the answer provided on the website
you pointed me to.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data