550 5.7.1 relaying denied error in Outlook 2003

D

DADufresne

I've been running Outlook 2003 forever on my Windows XP Professional computer
and all of a sudden, about two weeks ago, whenever I attempt to send an email
I get this relaying denied, proper authentication required error. I haven't
installed anything new other than security updates.....I'm very careful about
this. I can receive all my email, even SPAM, but can't send any. I've
checked my settings with my service provider (sover.net) and they are all
correct. I've also checked everywhere on line that I could think of to find
a solution. Nothing. Can someone help? I'm just about to huck this
computer right out the window. Thank you, Debbie
 
M

Milly Staples [MVP - Outlook]

Are you logged onto your ISP when trying to send or are you using a third
party SMTP server?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, DADufresne asked:

| I've been running Outlook 2003 forever on my Windows XP Professional
| computer and all of a sudden, about two weeks ago, whenever I attempt
| to send an email I get this relaying denied, proper authentication
| required error. I haven't installed anything new other than security
| updates.....I'm very careful about this. I can receive all my email,
| even SPAM, but can't send any. I've checked my settings with my
| service provider (sover.net) and they are all correct. I've also
| checked everywhere on line that I could think of to find a solution.
| Nothing. Can someone help? I'm just about to huck this computer
| right out the window. Thank you, Debbie
 
M

Milly Staples [MVP - Outlook]

POP3 is for receiving, SMTP is for sending.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, DADufresne asked:

| I am logged on to my ISP......POP not SMTP server.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Are you logged onto your ISP when trying to send or are you using a
|| third party SMTP server?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, DADufresne asked:
||
||| I've been running Outlook 2003 forever on my Windows XP Professional
||| computer and all of a sudden, about two weeks ago, whenever I
||| attempt to send an email I get this relaying denied, proper
||| authentication required error. I haven't installed anything new
||| other than security updates.....I'm very careful about this. I can
||| receive all my email, even SPAM, but can't send any. I've checked
||| my settings with my service provider (sover.net) and they are all
||| correct. I've also checked everywhere on line that I could think
||| of to find a solution. Nothing. Can someone help? I'm just about
||| to huck this computer right out the window. Thank you, Debbie
 
D

DADufresne

OK, learn something new every day. In my case, both are the same, as they
should be according to my ISP.
 
P

Peter Foldes

Both are not the same . Call your ISP and speak to someone that knows what they are doing. Let the person walk you through the setup of your email account

As an example only

For receiving
it is
POP.email.com

For sending
It is
SMTP.email.com

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

DADufresne said:
OK, learn something new every day. In my case, both are the same, as they
should be according to my ISP.

Milly Staples said:
POP3 is for receiving, SMTP is for sending.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, DADufresne asked:

| I am logged on to my ISP......POP not SMTP server.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Are you logged onto your ISP when trying to send or are you using a
|| third party SMTP server?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
|| How to ask a question: http://support.microsoft.com/KB/555375
||
||
|| After furious head scratching, DADufresne asked:
||
||| I've been running Outlook 2003 forever on my Windows XP Professional
||| computer and all of a sudden, about two weeks ago, whenever I
||| attempt to send an email I get this relaying denied, proper
||| authentication required error. I haven't installed anything new
||| other than security updates.....I'm very careful about this. I can
||| receive all my email, even SPAM, but can't send any. I've checked
||| my settings with my service provider (sover.net) and they are all
||| correct. I've also checked everywhere on line that I could think
||| of to find a solution. Nothing. Can someone help? I'm just about
||| to huck this computer right out the window. Thank you, Debbie
Click to expand...
Click to expand...
 
N

N. Miller

Both are not the same . Call your ISP and speak to someone that knows what they are doing. Let the person walk you through the setup of your email account

As an example only

For receiving
it is
POP.email.com

For sending
It is
SMTP.email.com
Click to expand...

It is entirely possible to have the same FQDN for POP3 and SMTP servers;
i.e.:

Incoming mail server (POP3): 'mail.example.net'
Outgoing mail server (SMTP): 'mail.example.net'

The server can sort out which protocol to use (POP3, or SMTP) by the port
being accessed (port 110/995, or port 25/465/587).
 
N

N. Miller

I've been running Outlook 2003 forever on my Windows XP Professional computer
and all of a sudden, about two weeks ago, whenever I attempt to send an email
I get this relaying denied, proper authentication required error. I haven't
installed anything new other than security updates.....I'm very careful about
this. I can receive all my email, even SPAM, but can't send any. I've
checked my settings with my service provider (sover.net) and they are all
correct. I've also checked everywhere on line that I could think of to find
a solution. Nothing. Can someone help? I'm just about to huck this
computer right out the window. Thank you, Debbie
Click to expand...

Do you have "My server requires authentication" checked in the account
properties?
 
N

N. Miller

Both are not the same . Call your ISP and speak to someone that knows what they are doing. Let the person walk you through the setup of your email account

As an example only

For receiving
it is
POP.email.com

For sending
It is
SMTP.email.com
Click to expand...

As an example:

| C:\Documents and Settings\User>telnet mail.sover.net 110
| Connecting To mail.sover.net...
| +OK POP3 Ready seymour.sover.net 0001ee04
| quit
| +OK QUIT
|
|
| Connection to host lost.

| C:\Documents and Settings\User>telnet mail.sover.net 25
| Connecting To mail.sover.net...
| 220 mailgate6.sover.net ESMTP Sendmail 8.14.1/8.14.1; Sun, 28 Sep 2008 22:28:57
| -0400 (EDT)
| quit
| 221 2.0.0 mailgate6.sover.net closing connection
|
|
| Connection to host lost.

Looks like 'sover.net' uses the same FQDN for both POP3 and SMTP.
 
D

DADufresne

Sovernet does use mail.sover.net for both POP and SMTP. This has been
working for 15 years. I checked their website and nothing has changed.
Server authentication is not required unless I'm logging in through another
ISP, which I'm not. Only thing that has changed are security updates for
Windows XP. I even uninstalled one that affected Outlook 2003, but I'm still
having the problem. I appreciate your input.
 
B

Brian Tillman [MVP - Outlook]

I've been running Outlook 2003 forever on my Windows XP Professional
computer
and all of a sudden, about two weeks ago, whenever I attempt to send an
email
I get this relaying denied, proper authentication required error. I
haven't
installed anything new other than security updates.....I'm very careful
about
this. I can receive all my email, even SPAM, but can't send any. I've
checked my settings with my service provider (sover.net) and they are all
correct. I've also checked everywhere on line that I could think of to
find
a solution. Nothing. Can someone help? I'm just about to huck this
computer right out the window. Thank you, Debbie
Click to expand...

Sounds like you haven't properly configured Outlook to authenticate to your
outgoing server.
 
N

N. Miller

"N. Miller" wrote:
Click to expand...
Sovernet does use mail.sover.net for both POP and SMTP. This has been
working for 15 years. I checked their website and nothing has changed.
Server authentication is not required unless I'm logging in through another
ISP, which I'm not. Only thing that has changed are security updates for
Windows XP. I even uninstalled one that affected Outlook 2003, but I'm still
having the problem. I appreciate your input.
Click to expand...

Another person having trouble with MS Outlook 2003 and Gmail, reports a
solution involving a corrupt Digital ID. Two Windows Live Mail users
(different application, but also using Digital ID) also fixed problems this
way.

http://www.dslreports.com/forum/remark,21176602
 
D

DADufresne

Sovernet's website advises me that my server doesn't require authentication,
AND I've never had to enter anything there before. Like I said, I've had
these same settings for 15 years and haven't had a problem. Now all of a
sudden I can't send mail.
 
D

DADufresne

I went to the dslreports website N. Miller directed me to, but nothing there
was helpful. Anyone else have any thoughts? Thanks all for your help!
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

550 5.7.1 Relaying denied: You must check for new mail before sen 5
MS Outlook worked for 3 yrs 11 mos... then 550 5.7.1 ERROR. Fix?? 7
can't find reason for local 550 5.7.1 error 3
Relaying denied. Proper authentication required. 8
Relaying denied. IP name lookup fail 2
550 5 7 1 relaying denied 1
Keep getting message 550 relaying denied 0
550 5.7.1 email error 0

Top