a .docx in windows keeps crashing in my 2008 word for mac

C

compliancedoctor

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

have reinstalled the software, even bought new software from microsoft cause techs thought it was corrupt. i have tried everything but when i open this file that consists of 600 pages of which all were created in word 2007, it crashes my word 2008 for mac. i cannot find out or figure out what is going on, does anyone have any advice at all before i pull my hair out trying to figure this out? please anyone?
 
J

John McGhie

No specific advice.

Word 2007 is capable of creating and opening files that will crash Word 2008
(and vice-versa).

There are two procedures you can try (in Word 2007) to fix the document:

Save as Web Page

1. Open the document
2. File>Save As... And choose Web Page
3. In the bottom of the dialog, make CERTAIN ³Save entire file² is checked.
4. Save the file and close the document
5. Quit Word and re-start it
6. Open the Web Page version of the file
7. File>Save as and this time choose ³Document²
8. Give the file a different name, so you have the old one to go back to.
9. Check the file for missing bits.

If you choose ³Save Display information only² you strip out the code in the
file that enables Word to re-create a document from it later. By forcing
Word to re-express the file in a different format, you cause it to discard
any code it cannot understand. That fixes the problem, but it can lead to
missing text.

The Maggie:

1. Create a new blank document
2. Carefully select all of the text in the bad document EXCEPT the last
paragraph mark
3. Copy it.
4. Paste in the new document.
5. Save under a new file name and close all, then re-open.

This technique for de-corrupting is known as "Doing a 'Maggie'", after
Margaret Secara from the Word PC-L mailing list who first publicised the
technique.

If these don't work, you might like to zip the file up and email it to
(e-mail address removed), I will clean it up for you.

Cheers


Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

have reinstalled the software, even bought new software from microsoft cause
techs thought it was corrupt. i have tried everything but when i open this
file that consists of 600 pages of which all were created in word 2007, it
crashes my word 2008 for mac. i cannot find out or figure out what is going
on, does anyone have any advice at all before i pull my hair out trying to
figure this out? please anyone?

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]
 
M

mxk

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Power PC

have reinstalled the software, even bought new software from microsoft cause techs thought it was corrupt. i have tried everything but when i open this file that consists of 600 pages of which all were created inword2007, it crashes myword2008 for mac. i cannot find out or figure out what is going on,does anyone have any advice at all before i pull my hair out trying to figure this out? please anyone?

Hi,

I think you can try a utility called Advanced Word Repair to repair
your Word document. It works rather well for my corrupt Word
documents. Its web address is http://www.datanumen.com/awr/

Alan
 
J

John McGhie

Ignore this idiot. He is selling PC-only software that doesn't work.


Hi,

I think you can try a utility called Advanced Word Repair to repair
your Word document. It works rather well for my corrupt Word
documents. Its web address is http://www.datanumen.com/awr/

Alan

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33¡ã53'34.20 E151¡ã14'54.50
+61 4 1209 1410, mailto:[email protected]
 

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