A few users getting access denied on PWA home page (default.aspx)

[mossguy]

I have a handful of users accessing PWA, and getting access denied on the
default.aspx (home page) of PWA, however they can navigate to
/layouts/viewlsts.aspx just fine, and then from there, down to subsite, and
what not... Bear in mind, this works fine for the other 20k users, just this
handful are having trouble.

Users Browser config looks good, same as mine, and issue follows users from
PC to PC. Also, this instance of PWA is running in a MOSS web application,
and users have no trouble accessing other site collections in the same WEBAPP.

This Farm is MOSS 2007/Project Server 2007 - x64

Running on Server 2003 x64
SQL 2005 SP1 x64

MOSS and PSI SP1 installed.
Aug 08 Cummulative updates

Farm version - 12.0.0.6335

3 web front ends, 2 app servers, 1 clustered DB

F5 load balancing

 

[Marc Soester [MVP]]

Hi Mossguy,

I am sure you checked it, but are the users actually Project Server users?
If not you will need to add them. In order to check go to the Project Server
Server settings > manage users and check if the users are part of this list.
If not, add the users and let them try again.
Hope this helps

 

[mossguy]

Ok, yes, thanks, Users are in there, but I found this...

Think this has any effect?

Event Type: Error
Event Source: Office SharePoint Server
Event Category: Project Server Active Directory
Synchronization
Event ID: 7715
Date: 1/20/2010
Time: 12:00:08 AM
User: N/A
Computer: MOSPS02
Description:
Standard InformationSI Entry Point:
Project User: _sspadm
Correlation Id: ddbf7184-6c85-4672-9d96-82534f84b499
PWA Site URL: http://***PRD/myorg/it/pwa
SSP Name: MYSSP (Primary)
PSError: Success (0)
A general exception occurred during communication with Active Directory.
Context: SyncGroup. Additional Information: An exception occurred while
syncing a project server group with active directory. GroupName: '%s'. PWA
Group Guid: '%s' Exception: '%s'.. Exception Info: Team Members