A fix for "send to mail recipient as attachment" word excel

N

NCAdmin

So you can't click the send as attachment from within any office
program without getting the Cannot start MS Oulook... error followed by
a second error depending on which office program (ie Excel General mail
failure).

Well I had one user who had the same issue and here is how I fixed it.
I don't yet know for how long but at least its a start.

Our setup: we are using office 2K with OL2003 on XP.

First I tried all the advice on the web (10 bazillion answers but no
resolve).

(reboot when requested)
1) rename the excel xlb file to excelold.xlb (I dont know if this has
anything to do with it but it cant hurt)
2) Go into word.. Tools... options... compatability tab... default
button - set compat back to default.
3) At this point it will work but it will use outlook 2000 (hey, but
when I upgraded to OL2003, it said it got rid of OL2000? that was the
choice I made during the upgrade - don't argue life is too short).
4) Uninstall OL2003 (repair does not work)
5) Install fresh copy of OL2003
6) Open OL2003 and you may have to go through some screens of OL
questions like "I found a previous version..." or "Outlook is not the
default", but you shouldn't have to setup the profile again.
7) You should now be able to email from within Office docs whether
outlook is open or not.

I hope this works for you as it has for me.
 

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