A Repeatable Crash in MS-Word

V

Vik Rubenfeld

On my system, this is repeatable.

-- Open a document.
-- Click Save As.
-- Navigate to a folder you want to save the file to.
-- Press Command-O (that's a letter O) to open the folder. (Works fine
with most other OS-X apps).
-- The folder opens but there is no Save button -- in fact, you're in an
Open File dialog box.
-- Close the Open file dialog box.

On my installation, Word will crash at that point.
 
J

JE McGimpsey

Vik Rubenfeld said:
On my system, this is repeatable.

-- Open a document.
-- Click Save As.
-- Navigate to a folder you want to save the file to.
-- Press Command-O (that's a letter O) to open the folder. (Works fine
with most other OS-X apps).
-- The folder opens but there is no Save button -- in fact, you're in an
Open File dialog box.
-- Close the Open file dialog box.

On my installation, Word will crash at that point.

I can't reproduce that in Word04 (11.2), OS X 10.4.3 (Tiger).

What version of Word are you using? What OS X version?

Don't know how you "Close the Open file dialog box", but if I select a
file and choose Open, the document opens, with the Save As dialog sheet
still attached to the file I tried to save (and which I can then save if
I select it again). If I instead click Cancel, I'm dumped back into the
Save As dialog.

First thing I'd try is repairing disk permissions, then follow the
troubleshooting guide here:

http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm

(hit refresh a few times each page in Safari, or use a different
browser).
 
C

CyberTaz

Hi JE -

I believe the OP is surprised that the Cmd+O keystroke brings up the Open
dialog while Save As is open, rather than opening the selected folder. I
just tried it and was just as surprised to find it work as you described
(but fortunately without the crash). In fact, you can go ahead & open a
file, which presents in a foreground window. If you bring the first file
back to the front, the Save As db is still open.

I don't usually use that stroke when in Save As, so I'm not sure, but I
don't recall this being the case in earlier versions. I tried it in other
apps & it works as I remember... Opens the selected folder. It seems to be
only Office apps where the keystroke calls the Open db while in Save As.

Why would I want to open a file while in the process of saving another?

Regards |:>)
 
J

JE McGimpsey

CyberTaz said:
Why would I want to open a file while in the process of saving another?

I've done it when I find that the filename I was about to Save As under
is already used, and I don't remember what the already-saved file is.
Being able to open it, evaluate it, and close it again without leaving
the Save As dialog is pretty convenient in that case.

However, it probably happens once a quarter, if that often...
 

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