K
Kevin
We have released the Classic Menu for Office 2007. About 1--2% of our
customers encountered a strange problem. Typing is very slow in Word 2007,
but is normal in other applications: Excel, PowerPoint, Outlook and Access
2007.
If you click the Home tab, the typing speed is normal. If you click the
Menus tab and show the classic menus and toolbars, the typing speed becomes
very slow.
A customer monitored Word, and found when the Menus tab is selected, Word
are frequently request the file "msdrm.dll" much times. Writing 10 chars in a
word document results in 400 requests for this file!
The customer (which monitoring Word) told me he has changed the "Default
File Location" in Word Options to a net share folder, for example, "i:\", and
the drive "i:" is mapped to "\\MyServer\Word\Documents". Word requests the
file "msdrm.dll" on the net share folder for many times when the Menus tab is
selected. If customers remove some buttons from the Menus tab, the request
times will be decreased.
But this problem does not exist in most of computers, and we could not catch
it (so are unable to solve it) on our computers.
Please help! If you want to test it and need the license code of Classic
Menu for Office 2007 or Ribbon Customer for Office 2007, please send email to
(e-mail address removed). Thank you very much!
customers encountered a strange problem. Typing is very slow in Word 2007,
but is normal in other applications: Excel, PowerPoint, Outlook and Access
2007.
If you click the Home tab, the typing speed is normal. If you click the
Menus tab and show the classic menus and toolbars, the typing speed becomes
very slow.
A customer monitored Word, and found when the Menus tab is selected, Word
are frequently request the file "msdrm.dll" much times. Writing 10 chars in a
word document results in 400 requests for this file!
The customer (which monitoring Word) told me he has changed the "Default
File Location" in Word Options to a net share folder, for example, "i:\", and
the drive "i:" is mapped to "\\MyServer\Word\Documents". Word requests the
file "msdrm.dll" on the net share folder for many times when the Menus tab is
selected. If customers remove some buttons from the Menus tab, the request
times will be decreased.
But this problem does not exist in most of computers, and we could not catch
it (so are unable to solve it) on our computers.
Please help! If you want to test it and need the license code of Classic
Menu for Office 2007 or Ribbon Customer for Office 2007, please send email to
(e-mail address removed). Thank you very much!