Abnormal Termination When Switching Profiles

[Cliff]

I get the following error when I switch profiles in Outlook 2002:

Microsoft Visual C++ Runtime Library (Path to Outlook.exe) Abnormal Program
Termination

After Outlook terminates I can start it and select the same profile again
with no problems. Everything will work fine until I try to switch back to
the other profile and the error will occur again. Any ideas?

Thanks,
Cliff

Windows XP Home SP2
Outlook 2002
Norton Internet Security
Norton AntiVirus

 

[Lanwench [MVP - Exchange]]

Hi - you can't 'switch' profiles in Outlook - you have to log out of
Outlook, and then log in, and choose the profile you wish (after setting it
up to prompt you).

Is that what you're doing?

 

[Cliff]

I setup 2 profiles. The problem occurs when I start Outlook and select the
profile that is different from the one I used the last time I started
Outlook.

Thanks,
Cliff


"Lanwench [MVP - Exchange]"

 

[Brian Tillman]

I get the following error when I switch profiles in Outlook 2002:

Microsoft Visual C++ Runtime Library (Path to Outlook.exe) Abnormal
Program Termination

Try this article: http://support.microsoft.com/?kbid=325117

 

[Scott]

I've got the same or a similar problem. Just did a HD
format and clean install of Windows XP and then SP2.
Configured Outlook with 3 profiles and everything was
working fine.

I then installed Norton Internet Security and I'm now
getting the same problem you are. Everytime I start
Outlook with a different profile then the last time I
started it I get the Runtime error. If I start Outlook
again with that same new profile selected then it works.
If I quit and start it again with the original profile
selected then I start the whole error process over.

I tried lots of Norton config changes and even disabled
it all but the error persists.

Do you have a Norton product installed?

Does anyone have an idea what is wrong?

-----Original Message-----
I setup 2 profiles. The problem occurs when I start Outlook and select the
profile that is different from the one I used the last time I started
Outlook.

Thanks,
Cliff


"Lanwench [MVP - Exchange]"

Hi - you can't 'switch' profiles in Outlook - you have to log out of
Outlook, and then log in, and choose the profile you wish (after setting
it
up to prompt you).

Is that what you're doing?

.

 

[Lanwench [MVP - Exchange]]

I've got the same or a similar problem. Just did a HD
format and clean install of Windows XP and then SP2.
Configured Outlook with 3 profiles and everything was
working fine.

I then installed Norton Internet Security and I'm now
getting the same problem you are. Everytime I start
Outlook with a different profile then the last time I
started it I get the Runtime error. If I start Outlook
again with that same new profile selected then it works.
If I quit and start it again with the original profile
selected then I start the whole error process over.

I tried lots of Norton config changes and even disabled
it all but the error persists.

Did you untick the add-in in Outlook?

Do you have a Norton product installed?

Does anyone have an idea what is wrong?

-----Original Message-----
I setup 2 profiles. The problem occurs when I start Outlook and
select the profile that is different from the one I used the last
time I started Outlook.

Thanks,
Cliff


"Lanwench [MVP - Exchange]"

Hi - you can't 'switch' profiles in Outlook - you have to log out of
Outlook, and then log in, and choose the profile you wish (after
setting it
up to prompt you).

Is that what you're doing?

Cliff wrote:
I get the following error when I switch profiles in Outlook 2002:

Microsoft Visual C++ Runtime Library (Path to Outlook.exe) Abnormal
Program Termination

After Outlook terminates I can start it and select the same profile
again with no problems. Everything will work fine until I try to
switch back to the other profile and the error will occur again.
Any ideas?

Thanks,
Cliff

Windows XP Home SP2
Outlook 2002
Norton Internet Security
Norton AntiVirus

.