Acc97 crashing - network sys error or Acc97?

[Tendi Henry]

Thank you for your reply. I've updated most of the users
to SR2b and they all have MSJET35.DLL updated recently
(I'm not sure what signifiance the version, size of the
MSJET35.DLL have to the overall problem).

Unusually the computers crash and all programs are frozen.
The only way to move is to terminate the application or do
a reboot illegally. I don't know how else to solve the
problem and what the root cause is.

The errors are the same everytime and when one computer
crashes with that person in AccDB every person in AccDB
also crashes.(Access MDB on a Novell Server and each user
accesses the DB directly from server).If you're not in the
DB then you're not affected. The errors are:

"An exception OE has occurred at 0028:C001A1AA in VxD NDIS
(01)+00002636. This was called from 0028:C001C3D4 in VxD
NDIS(01)+00004860. It maybe possible to continue normally"

Do you think its a Network, Server or DB problem? Also do
you believe migrating to SQL server would be better than
upgrading to Access 2000?

Tendi

 

[Tony Toews]

Thank you for your reply. I've updated most of the users
to SR2b and they all have MSJET35.DLL updated recently
(I'm not sure what signifiance the version, size of the
MSJET35.DLL have to the overall problem).

All your users should be at Jet 3.5 SP 3. Which is the latest
version. Wierd problems can happen if clients have different
versions.

What I've done is use the various API calls available and am checking
the version number and date/time of a crucial dll, msjetxx.dll, to
ensure it matches what I have on my system. See the tips page at my
website for more details including sample code: Verify Appropriate Jet
Service Pack is installed www.granite.ab.ca\access\verifyjetsp.htm

Unusually the computers crash and all programs are frozen.
The only way to move is to terminate the application or do
a reboot illegally.

You gotta do what you gotta do when the computer are dead.

The errors are the same everytime and when one computer
crashes with that person in AccDB every person in AccDB
also crashes.(Access MDB on a Novell Server and each user
accesses the DB directly from server).If you're not in the
DB then you're not affected. The errors are:

"An exception OE has occurred at 0028:C001A1AA in VxD NDIS
(01)+00002636. This was called from 0028:C001C3D4 in VxD
NDIS(01)+00004860. It maybe possible to continue normally"

Do you think its a Network, Server or DB problem?

I very much think this is a Novell Network problem. Some Novell
clients are troublesome. Which Novell themselves acknowledge. See
http://www.granite.ab.ca/access/corruptmdbsnovell.htm although this
list hasn't been updated in a while as there hasn't been much mention
of Novell in the newsgroups.

Also do
you believe migrating to SQL server would be better than
upgrading to Access 2000?

Yes, because I suspect this problem is going to happen no matter what
version of Access you have. That said I'd far sooner figure out the
Novell problem than update to SQL Server.

Tony
--
Tony Toews, Microsoft Access MVP
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