Accepted Meeting Requests Disappearing

[Laura]

I have a user that is accepting meeting requests for a couple of managers.
Sometimes after accepting them, the meetings will take a long time to show on
their calendar that the meeting has been accepted - if ever. In addition,
sometimes after accepting a meeting request, it will disappear at some point.

I am at a loss as to how to troubleshoot this because I have installed all
Office 2007 updates on the secretary's workstation. We are all running
Outlook 2007 with SP1 (a couple users have SP2) with Exchange 2003, and she
continues to have problems.

 

[Brian Tillman [MVP - Outlook]]

I have a user that is accepting meeting requests for a couple of managers.
Sometimes after accepting them, the meetings will take a long time to show
on
their calendar that the meeting has been accepted - if ever. In addition,
sometimes after accepting a meeting request, it will disappear at some
point.

I am at a loss as to how to troubleshoot this because I have installed all
Office 2007 updates on the secretary's workstation. We are all running
Outlook 2007 with SP1 (a couple users have SP2) with Exchange 2003, and she
continues to have problems.

Do any of these people sync with handheld devices?

 

[Laura]

A couple of the managers have Blackberrys, and obviously we have a Blackberry
Enterprise Server.

 

[Brian Tillman [MVP - Outlook]]

A couple of the managers have Blackberrys, and obviously we have a Blackberry
Enterprise Server.

That is usually a prime candidate for events gone missing.

 

[Laura]

Do you have any sort of explanation why? I have a feeling that the Managers
do not touch their meeting requests in Outlook nor their Blackberrys - they
would rather have their secretary handle it.

 

[Brian Tillman [MVP - Outlook]]

Do you have any sort of explanation why? I have a feeling that the Managers
do not touch their meeting requests in Outlook nor their Blackberrys - they
would rather have their secretary handle it.

I don't use a Blackberry, but others here do and perhaps they'll answer just
how synching can remove events.