Accepted Task Updates Not Appearing in Project Plan

[Angela]

On Monday, I went into PWA and accepted several task updates from resources.
Seemed like everything was fine until I opened the project plan. None of the
task updates were applied to the project plans. I'm having this problem with
3 of my plans. This is what I have done so far to try and figure it out:

- Cleared local cache
- Went to "Applied Task Update Requests and Errors" page to see if there
were any errors. The tasks are highlighted in a reddish-pink color and in
the indicator column there is a red 'X' that says "The update was applied
successfully" when you hover over it. But they arent...
- I tried selecting the tasks that are highlighted and publishing.
- Had one of my resources submit his task updates from last week again.

I'm running out of ideas... your help is much appreciated!!!

Angela

 

[Stephen Sanderlin]

I assume from your message that you are using Project Server 2007... If
so, please check the Queue and see if there are any errors.

--
Stephen Sanderlin
Owner/Founder - EPMFAQ
http://www.epmfaq.com/
http://forums.epmfaq.com/

EPM Solutions Architect / Principal Consultant - BT Professional
Services
http://bt.ins.com/

This electronic message, along with any information, advice, and
opinions it contains, are mine alone and are not representative of my
employer. All information is provided in "GOOD FAITH" and on an "AS IS"
basis only. I provide no presentations or warranties, express or
implied, including implied warranties of fitness for a particular
purpose, merchantability, title, and noninfringement. I strongly advise
you to extensively test any changes, workarounds, or techniques
described herein on a development system prior to implementation in a
production environment, and you are hereby notified that I bear no
responsibility whatsoever for any loss, harm, or otherwise negative
outcomes resulting from your actions, whether or not said actions were
a result of this electronic message, directly or indirectly.

 

[Angela]

Yes, I'm using 2007. No errors in the queue.

I assume from your message that you are using Project Server 2007... If
so, please check the Queue and see if there are any errors.

--
Stephen Sanderlin
Owner/Founder - EPMFAQ
http://www.epmfaq.com/
http://forums.epmfaq.com/

EPM Solutions Architect / Principal Consultant - BT Professional
Services
http://bt.ins.com/

This electronic message, along with any information, advice, and
opinions it contains, are mine alone and are not representative of my
employer. All information is provided in "GOOD FAITH" and on an "AS IS"
basis only. I provide no presentations or warranties, express or
implied, including implied warranties of fitness for a particular
purpose, merchantability, title, and noninfringement. I strongly advise
you to extensively test any changes, workarounds, or techniques
described herein on a development system prior to implementation in a
production environment, and you are hereby notified that I bear no
responsibility whatsoever for any loss, harm, or otherwise negative
outcomes resulting from your actions, whether or not said actions were
a result of this electronic message, directly or indirectly.

 

[Dale Howard [MVP]]

Angela --

Do you have SP1 applied to Project Server 2007 and Microsoft Project
Professional 2007? If not, then you are seeing one of the known bugs with
pre-SP1 Project Server 2007 and you need to apply SP1 to fix the bug. Let
us know if this helps.

 

[Stephen Sanderlin]

Did you adjust the date in the Manage Queue screen to go back a few
days (I usually do a year)?


--
Stephen Sanderlin
Owner/Founder - EPMFAQ
http://www.epmfaq.com/
http://forums.epmfaq.com/

EPM Solutions Architect / Principal Consultant - BT Professional
Services
http://bt.ins.com/

This electronic message, along with any information, advice, and
opinions it contains, are mine alone and are not representative of my
employer. All information is provided in "GOOD FAITH" and on an "AS IS"
basis only. I provide no presentations or warranties, express or
implied, including implied warranties of fitness for a particular
purpose, merchantability, title, and noninfringement. I strongly advise
you to extensively test any changes, workarounds, or techniques
described herein on a development system prior to implementation in a
production environment, and you are hereby notified that I bear no
responsibility whatsoever for any loss, harm, or otherwise negative
outcomes resulting from your actions, whether or not said actions were
a result of this electronic message, directly or indirectly.

 

[Angela]

I installed SP1 about a month ago... tried to install again just to make
sure and it says I already have it installed.

 

[Angela]

Went back to 2006, nothing...

Did you adjust the date in the Manage Queue screen to go back a few
days (I usually do a year)?


--
Stephen Sanderlin
Owner/Founder - EPMFAQ
http://www.epmfaq.com/
http://forums.epmfaq.com/

EPM Solutions Architect / Principal Consultant - BT Professional
Services
http://bt.ins.com/

This electronic message, along with any information, advice, and
opinions it contains, are mine alone and are not representative of my
employer. All information is provided in "GOOD FAITH" and on an "AS IS"
basis only. I provide no presentations or warranties, express or
implied, including implied warranties of fitness for a particular
purpose, merchantability, title, and noninfringement. I strongly advise
you to extensively test any changes, workarounds, or techniques
described herein on a development system prior to implementation in a
production environment, and you are hereby notified that I bear no
responsibility whatsoever for any loss, harm, or otherwise negative
outcomes resulting from your actions, whether or not said actions were
a result of this electronic message, directly or indirectly.

 

[Stephen Sanderlin]

Angela,

I do not know what else to suggest if you have no queue errors... Do
the hours not appear in either the Published or Working store?

--
Stephen Sanderlin
Owner/Founder - EPMFAQ
http://www.epmfaq.com/
http://forums.epmfaq.com/

EPM Solutions Architect / Principal Consultant - BT Professional
Services
http://bt.ins.com/

This electronic message, along with any information, advice, and
opinions it contains, are mine alone and are not representative of my
employer. All information is provided in "GOOD FAITH" and on an "AS IS"
basis only. I provide no presentations or warranties, express or
implied, including implied warranties of fitness for a particular
purpose, merchantability, title, and noninfringement. I strongly advise
you to extensively test any changes, workarounds, or techniques
described herein on a development system prior to implementation in a
production environment, and you are hereby notified that I bear no
responsibility whatsoever for any loss, harm, or otherwise negative
outcomes resulting from your actions, whether or not said actions were
a result of this electronic message, directly or indirectly.