Access 2002 Runtime App Crashes on Windows Server 2008 x64

[Mark]

Hi

Is Access 2002 Runtime Compatible with Windows Server 2008 x64?

We have an Access XP runtime application that installs but fails to run on
Windows Server 2008 x64. When trying to launch the application Access
crashes almost immediately, only getting as far as displaying our custom
splash screen form.

Error;

Microsoft Access has stopped working
Problem Event Name: APPCRASH
Application Name: MSACCESS.EXE


I cannot find any information regarding compatibility of Access/Office XP
and Server 2008 32/64 bit.

Any pointer to this information or a definitive answer greatly appreciated.

TIA
Mark

 

[Tony Toews [MVP]]

We have an Access XP runtime application that installs but fails to run on
Windows Server 2008 x64. When trying to launch the application Access
crashes almost immediately, only getting as far as displaying our custom
splash screen form.

I cannot find any information regarding compatibility of Access/Office XP
and Server 2008 32/64 bit.

The tricky part would be the x64 I would think.

But do you have the latest SPs for Access 2002/XP installed? Probably
SP3.
http://www.microsoft.com/downloads/...fa-4137-4ecc-8a78-7980b80b60ff&displaylang=en

Tony
--
Tony Toews, Microsoft Access MVP
Please respond only in the newsgroups so that others can
read the entire thread of messages.
Microsoft Access Links, Hints, Tips & Accounting Systems at
http://www.granite.ab.ca/accsmstr.htm
Tony's Microsoft Access Blog - http://msmvps.com/blogs/access/

 

[Mark]

My development environment with WinXP and AccessXP is up to date with latest
service packs and I can confirm the crashing issue is the same on x86 and
x64 versions of Server 2008.

Since posting I've managed to get our application working although I've no
idea what the root cause of the problem is.

The "solution" is really not very practical but does seem to work:
In an attempt to determine whether the issue was specific to a runtime
installation I installed retail Access XP on the target Server 2008 (x86) so
I could run/debug our app's mdb master. To my surprise it compiled and ran
without any apparent problems. Next I created an mde on the Server 2008
machine and put that in place of the original installed mde... and it ran!
)

I copied the new mde to Server 2008 x64 to patch my earlier, broken, install
and that worked fine also.

I'm pleased to have a way forward but these additional steps obviously
complicate the development and release process.

Hope this might at least help anyone else hitting the same issue.

Mark

 

[Tony Toews [MVP]]

My development environment with WinXP and AccessXP is up to date with latest
service packs and I can confirm the crashing issue is the same on x86 and
x64 versions of Server 2008.

Since posting I've managed to get our application working although I've no
idea what the root cause of the problem is.

The "solution" is really not very practical but does seem to work:
In an attempt to determine whether the issue was specific to a runtime
installation I installed retail Access XP on the target Server 2008 (x86) so
I could run/debug our app's mdb master. To my surprise it compiled and ran
without any apparent problems. Next I created an mde on the Server 2008
machine and put that in place of the original installed mde... and it ran!
)

I copied the new mde to Server 2008 x64 to patch my earlier, broken, install
and that worked fine also.

I'm pleased to have a way forward but these additional steps obviously
complicate the development and release process.

Now that's just plain bizarre and makes no sense.

Thanks for posting back though.
--
Tony Toews, Microsoft Access MVP
Please respond only in the newsgroups so that others can
read the entire thread of messages.
Microsoft Access Links, Hints, Tips & Accounting Systems at
http://www.granite.ab.ca/accsmstr.htm
Tony's Microsoft Access Blog - http://msmvps.com/blogs/access/