i've noticed the same custom group problem. i've got around it by
designing custom ribbons for users to use as opposed to having them use
the navbar. you gain more desktop space by doing such, but it is a
rather complicated method to doing it, involving xml and callbacks.
if you're interested on how to put it all together, here's a couple
good links to get you started:
hope this helps. google has a suprising amount of links on custom
ribbon bars if you search for them.
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