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We've got a client that runs two access 97 based databases on their
network. up until recently both databases worked
fine on all workstations (all XP Pro).
About 3 weeks ago they called me to report that one of the databases
would not load on 3 workstations. It opened
fine on all the others. I checked out the permissions on the database
(which is stored centrally on the server) and
everyone had full control.
Within the last week they have added two new xp pro workstations to the
domain - neither of which can access the
database in question. they can access the other database no problem -
as can all the other workstations.
The occurs as follows:
1. Double click on the icon for the database
2. access 97 loads but does not load the database's interface - instead
it opens an empty version of access (with
file menu etc at the top)
3. no specific error messages at all.
4. close access and the standard xp program crash message appears (see
screenshots below)
As mentioned above, other workstations can open the database fine.
the only thing that has changed on the network is the installation of
some server and workstation based production
software - we have not yet consulted with the company that installed
this - we felt that if it was this software
causing the problem then all workstations would be suffering. we wil
have to consult with them once we've exhausted
all the possibilities.
Thanks in advance for any advice
links to errors:
http://www.techresource.co.uk/error1.jpg
http://www.techresource.co.uk/error2.jpg
network. up until recently both databases worked
fine on all workstations (all XP Pro).
About 3 weeks ago they called me to report that one of the databases
would not load on 3 workstations. It opened
fine on all the others. I checked out the permissions on the database
(which is stored centrally on the server) and
everyone had full control.
Within the last week they have added two new xp pro workstations to the
domain - neither of which can access the
database in question. they can access the other database no problem -
as can all the other workstations.
The occurs as follows:
1. Double click on the icon for the database
2. access 97 loads but does not load the database's interface - instead
it opens an empty version of access (with
file menu etc at the top)
3. no specific error messages at all.
4. close access and the standard xp program crash message appears (see
screenshots below)
As mentioned above, other workstations can open the database fine.
the only thing that has changed on the network is the installation of
some server and workstation based production
software - we have not yet consulted with the company that installed
this - we felt that if it was this software
causing the problem then all workstations would be suffering. we wil
have to consult with them once we've exhausted
all the possibilities.
Thanks in advance for any advice
links to errors:
http://www.techresource.co.uk/error1.jpg
http://www.techresource.co.uk/error2.jpg