Access DB template for customer problem resolution?

[PSE Sully]

We would like to have a triage database for problems that we encounter with
different problem situations and their resolution. Are there any templates
available that might fit a similar format?

 

[Rick B]

Are you guys trying to find your own answer before posting?


http://office.microsoft.com/en-us/templates/CT011366681033.aspx

Check the Service Call Management Database. It might get you started.


Rick B

 

[PSE Sully]

Thanks! I didn't really want to cost parts, but it is a good template.