Access violation in Outlook 2000

P

phoenixx

My wife downloaded and installed IncrediMail and was using
it until one day her Outlook started generating errors. I
uninstalled IncrediMail and still got the Exception Number
c0000005 (Access Violation) error. The actual error
says "OUTLOOK has generated errors and will close. An
error log is being generated."

I have turned everything off and just run Outlook and get
the same error message when I click on an Email or a
Contact in my Contact List. I have tried uninstalling
Outlook and reinstalling it and get the same info complete
with emails and address books so it is not being fully
uninstalled. I have tried chaging folders, locations and
everything but the info still comes back along with the
error message.

DrWatson says this: App (pib=276)
Exception Number c0000005 (access violation)
In the fault it says :
Fault 3a61f688 8b08 mdv ecx [eax] ds:0000000 ???????

Any ideas on how to completely uninstall Outlook or how to
correct this would be greatly appreciated. I hate to
format and reinstall, but that is my last option.

Thanks,

Mike
 

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