Access/Word Merge Problem - Help!!!!!

M

Mohican

I have a perplexing problem with an Access/Word merge. The Word main
document is connected to an Access query. Once the connection was
established, the Word document was saved to preserve the DDE link between the
document and query. However, when the user tries to perform the merge, a
dialog box appears asking if the user wants to find the data source. Even
when you navigate to the data source and save the document, the next time the
user opens the document, the same problem occurs. Bottom line is that it
will not hold the link on that user’s workstation. Please consider the
following facts:

The user has been doing this merge for an extended period and this is just
now a problem.
Other users on the network can perform the merge with the exact same files
with no problem.
We tried re-installing MS Office on the user’s workstation and the problem
still persists.
We resolved the problem by re-imaging the workstation.
Workstation OS – Windows XP Pro
Network Client - Novell
Word Processing – Word 2003
Database – Access 2003
Both the document and the database are stored on the network server.

I now have the exact same problem with another user with a different Word
document and Access query. I would really like to avoid re-imaging if
possible. Do you have any suggestions?
 

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