Access97 and Windows XP Pro

[jim]

I'm sorry this is a bit long winded, but I don't want to
miss out anything important.

I have just got a new PC with XP Pro on it and am trying to
use my Office 97 suite. Everything seems to work fine
apart from Access97. When I try to run this I get a blank
Access screen with the standard menu bar across the top and
the Office Assistant saying "Welcome to Microsoft Access".
So far so good, but if I close Office Assistant and either
try to open an existing database or chose "Create a new
Database using Blank Database" from the selection box which
comes up next, then accept db1 as the file name and then
try to create a table with the Table Wizard, I get an error
message box which says "Microsoft Access has encountered a
problem and needs to close. We are sorry for the
inconvenience." There is more blurb about sending an error
report to Microsoft (which I have done with no result)and
the option to see what data the error report contains (lots
of it!) Clicking on either the Send or Don't Send buttons
then closes Access.

I have tried uninstalling and re-installing Office 97, but
this has not solved the problem.

Any help will be greatly appreciated!

 

[Eric Butts [MSFT]]

Hi Jim,

Try re-registering the file DAO360.dll, see method 1 in the following
article:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;248790

If that does not work try installing the latest service pack for the
Microsoft JET Database Engine, see:
http://support.microsoft.com/default.aspx?scid=KB;EN-US;172733


I hope this helps! If you have additional questions on this topic, please
respond back to this posting.


Regards,

Eric Butts
Microsoft Access Support
(e-mail address removed)
"Microsoft Security Announcement: Have you installed the patch for
Microsoft Security Bulletin MS03-026? If not Microsoft strongly advises
you to review the information at the following link regarding Microsoft
Security Bulletin MS03-026
<http://www.microsoft.com/security/security_bulletins/ms03-026.asp> and/or
to visit Windows Update at <http://windowsupdate.microsoft.com/> to install
the patch. Running the SCAN program from the Windows Update site will help
to insure you are current with all security patches, not just MS03-026."

This posting is provided "AS IS" with no warranties, and confers no rights


--------------------
| Content-Class: urn:content-classes:message
| From: "jim" <[email protected]>
| Sender: "jim" <[email protected]>
| Subject: Access97 and Windows XP Pro
| Date: Mon, 2 Aug 2004 17:35:20 -0700
| Lines: 25
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Thread-Index: AcR48cFz3FVqhckBQziIsjXY5ZB/Sw==
| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Newsgroups: microsoft.public.access.setupconfig
| NNTP-Posting-Host: tk2msftngxa12.phx.gbl 10.40.1.164
| Path: cpmsftngxa10.phx.gbl!TK2MSFTNGXA01.phx.gbl!cpmsftngxa06.phx.gbl
| Xref: cpmsftngxa10.phx.gbl microsoft.public.access.setupconfig:30811
| X-Tomcat-NG: microsoft.public.access.setupconfig
|
| I'm sorry this is a bit long winded, but I don't want to
| miss out anything important.
|
| I have just got a new PC with XP Pro on it and am trying to
| use my Office 97 suite. Everything seems to work fine
| apart from Access97. When I try to run this I get a blank
| Access screen with the standard menu bar across the top and
| the Office Assistant saying "Welcome to Microsoft Access".
| So far so good, but if I close Office Assistant and either
| try to open an existing database or chose "Create a new
| Database using Blank Database" from the selection box which
| comes up next, then accept db1 as the file name and then
| try to create a table with the Table Wizard, I get an error
| message box which says "Microsoft Access has encountered a
| problem and needs to close. We are sorry for the
| inconvenience." There is more blurb about sending an error
| report to Microsoft (which I have done with no result)and
| the option to see what data the error report contains (lots
| of it!) Clicking on either the Send or Don't Send buttons
| then closes Access.
|
| I have tried uninstalling and re-installing Office 97, but
| this has not solved the problem.
|
| Any help will be greatly appreciated!
|

 

[Chris Mills]

Try re-registering the file DAO360.dll, see method 1 in the following

article:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;248790

If it's Access97, the file may be DAO350.DLL, other than that the posting
gives the method.

Chris

 

[Jim]

Hi Eric,

Re-registering worked - boy am I relieved. Thanks very
much for your input, and thanks to Chris Mills for his, as
a result of which I also re-registered DAO350.dll.

Jim
Once more a 'Happy Bunny'