Accessing contact list using "To", "CC," or "Bcc"

[goodsonds]

All of a sudden when I click on "To," "CC," or "Bcc" in a new email I get the
search screen instead of a list of contacts.

How do I fix this?

 

[Russ Valentine]

State your Outlook version and what you did just before "all of a sudden."
This didn't happen all by itself.
What folder have you configured the address book view to display first?

 

[Diane Poremsky [MVP]]

maybe this?
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]

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How many email accounts are in your main Outlook profile?
http://forums.slipstick.com/showthread.php?t=36602