Accessing Linked E-mail

S

Steven Cash

I use the link feature to connect e-mails to particular opportunities; the
result is that the email shows in the Opportunity History. My problem is
that sometimes when I click on the item in the Opportunity History the e-mail
opens; other times a message opens with the email text inside, but missing
attachments, etc.

I suspect this has to do with where I store older e-mails (I move them from
my businesses server to a folder on my C:Drive). Is there an clear way of
understanding how to store the linked email so it comes up when clicked?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top