M
marsd
I am not very knowledgable of FrontPage but am doing this research at the
request of my clients (I currently have 2 of them with this issue -- one
using FP 2002, the other using FP 2003).
The issue is that their hosting environments have recently been upgraded
(same hosting company, new package). As such, they now have new IDs and
passwords. The problem is that these new IDs and passwords are not being
recognized. Apparently, FP is trying to access the old host environment.
Do they need to delete the old web and create a new one? From other posts
I've seen here, it sounds like there are additional files on their machines
they may have to delete mannually.
I would really appreciate some help with this. Thanks in advance for your
time and consideration.
marsd
request of my clients (I currently have 2 of them with this issue -- one
using FP 2002, the other using FP 2003).
The issue is that their hosting environments have recently been upgraded
(same hosting company, new package). As such, they now have new IDs and
passwords. The problem is that these new IDs and passwords are not being
recognized. Apparently, FP is trying to access the old host environment.
Do they need to delete the old web and create a new one? From other posts
I've seen here, it sounds like there are additional files on their machines
they may have to delete mannually.
I would really appreciate some help with this. Thanks in advance for your
time and consideration.
marsd