K
Kukulkan
Hi,
One of our customer has a problem with our AddIn. He uses Windows 7
with OL2003 (latest ServicePacks) connected to Exchange. His Outlook
crashes, if our AddIn (VB6) accesses the data of the current user like
this:
Dim SafeUser As New Redemption.SafeCurrentUser
Dim Address As String
Dim SMTPAddress As String
Address = SafeUser.Address
SMTPAddress = SafeUser.SMTPAddress ' <- crash
This happens on multiple system. Many other customers are running out
AddIn without any problems. Virus-scanner and firewalls have been
temporary disabled. Outlook has been reinstalled. Nothing helps.
Outlook crashes this way (german):
Ereignistyp: Fehler
Ereignisquelle: Microsoft Office 11
Ereigniskategorie: Keine
Ereigniskennung: 1000
Faulting application outlook.exe, version 11.0.8312.0, stamp 4a403990,
faulting module unknown, version 0.0.0.0, stamp 00000000, debug? 0,
fault address 0x00000001.
Any Idea to prevent the crash? Can we do something? It is an important
customer...
Kukulkan
One of our customer has a problem with our AddIn. He uses Windows 7
with OL2003 (latest ServicePacks) connected to Exchange. His Outlook
crashes, if our AddIn (VB6) accesses the data of the current user like
this:
Dim SafeUser As New Redemption.SafeCurrentUser
Dim Address As String
Dim SMTPAddress As String
Address = SafeUser.Address
SMTPAddress = SafeUser.SMTPAddress ' <- crash
This happens on multiple system. Many other customers are running out
AddIn without any problems. Virus-scanner and firewalls have been
temporary disabled. Outlook has been reinstalled. Nothing helps.
Outlook crashes this way (german):
Ereignistyp: Fehler
Ereignisquelle: Microsoft Office 11
Ereigniskategorie: Keine
Ereigniskennung: 1000
Faulting application outlook.exe, version 11.0.8312.0, stamp 4a403990,
faulting module unknown, version 0.0.0.0, stamp 00000000, debug? 0,
fault address 0x00000001.
Any Idea to prevent the crash? Can we do something? It is an important
customer...
Kukulkan