Accessing the contacts when writing a new e-mail

[mschojohann]

Version: 2008 Operating System: Mac OS X 10.6 (Snow Leopard) Processor: Intel Email Client: Exchange Hello, i have a very strange problem with my Entourage E-Mail client. I set up the connection to our Exchange server and everything is working fine so far. I can access the contacts in its own menu, but my problem is, that i can't access them when writing a new e-mail. I pick the right address book from the drop down menu but it does not show any contacts to add to the "To:" field.
I installed Office for Mac on a second Mac, an iBook G4 with 10.4 Tiger with a different Exchange mailaccount and it works. I can see all my contacts when writing a new E-Mail and I am able to add them to the "To:" field.

Did you ever hear about a problem like this?
Thanks in advance,

Matthias

 

[William Smith [MVP]]

I set up the connection to our Exchange server and everything is
working fine so far. I can access the contacts in its own menu, but
my problem is, that i can't access them when writing a new e-mail. I
pick the right address book from the drop down menu but it does not
show any contacts to add to the "To:" field. I installed Office for
Mac on a second Mac, an iBook G4 with 10.4 Tiger with a different
Exchange mailaccount and it works. I can see all my contacts when
writing a new E-Mail and I am able to add them to the "To:" field.

Are you sure you're looking at your "Contacts (Exhange account)" list?
This is different from your Address Book.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
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[mschojohann]

Thank you for the reply bill but i found the &quot;problem&quot; myself...none of the contacts had an e-mail address assigned to it, thats why Entourage didn't even show them!