Account folder removal

[Andre]

Guys I need a help with Outlook 2007.

I have an IMAP account folder that I can't close (right click -> Close)
because Outlook says it is associated with an e-mail account. The problem is:
I can't see its e-mail account on Tools -> Mail Accounts. When I was creating
that account Outlook crashed, so something must have been lost.

I tried running the Office Diagnostics Tool, I tried running the scanpst.exe
tool (C:\Program Files\Microsoft Office\Office12) on all my pst files and the
folder is still there on the navigation pane. I tried removing it from the
Mail Profiles on Control Panel, nothing. It always says that the pst file is
currently associated with an account and won't let me remove it.

I have even tried to recreate the same account with the same e-mail and
everything, but Outlook will simply create a new folder and a new pst file
with a different number (and that can be removed, when I remove the account).

Could someone help me remove this account folder, please?

Thank you very much,
Andre

 

[Milly Staples [MVP - Outlook]]

Have you tried a new mail profile and associate that one with your good data file?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Andre asked:

| Guys I need a help with Outlook 2007.
|
| I have an IMAP account folder that I can't close (right click ->
| Close) because Outlook says it is associated with an e-mail account.
| The problem is: I can't see its e-mail account on Tools -> Mail
| Accounts. When I was creating that account Outlook crashed, so
| something must have been lost.
|
| I tried running the Office Diagnostics Tool, I tried running the
| scanpst.exe tool (C:\Program Files\Microsoft Office\Office12) on all
| my pst files and the folder is still there on the navigation pane. I
| tried removing it from the Mail Profiles on Control Panel, nothing.
| It always says that the pst file is currently associated with an
| account and won't let me remove it.
|
| I have even tried to recreate the same account with the same e-mail
| and everything, but Outlook will simply create a new folder and a new
| pst file with a different number (and that can be removed, when I
| remove the account).
|
| Could someone help me remove this account folder, please?
|
| Thank you very much,
| Andre

 

[Andre]

Worked like a charm! Thank you so much.

Andre