Account View - Business Contacts

[Quin]

Account View - Business Contacts has 3 columns, 'Job Title', 'Business
Phone', 'E-mail'. Shouldn't this list show the Contact Names? Duh! Is
there a way to customize this listing?

 

[Fred]

Hi Quin

When in Accounts, go to View > Arrange By > Curent View > Customise Current
View > Fields

Here you can add or remove fields that you want to display.

Fred

 

[John]

Assuming you are in the "Account List" view; click "Customize Current View",
click "Fields", click "Contacts", click "Add", click "OK" and then click "OK"
again. The "Primary Contact" name should show up. This applies to virtually
any view in Outlook.

 

[Jack]

I think I know what you are referring to, because I am seeing the same result
on one of the three workstations connected to our BCM SQL database. You are
referring to the business contact list secton in an open Account, correct?

Every time I open an Account record, the associated business contacts listed
on that Account are displayed in only three columns..."Job Title," "Business
Phone," and "Email." I haven't found a way to permanently fix this viewing
problem; however, I have found that if I hover my cursor over the left edge
of the "Job Title" header, click and drag to the right, I can expand a column
that was not previously visible..."Full Name." If I then hover my cursor
over the left edge of the "Full Name" header, click and drag to the right, I
can expand another column "Primary"

I can't seem to find any settings to permanently increase the width of these
two columns to greater than zero. Every time I reopen an Account, the first
two (left-most) columns in the associated business contacts list disappear.
One of these fields is of course the most important field... "Full Name."

 

[mrtimpeterson via OfficeKB.com]

Has anyone figured out if this is an ongoing bug? I keep having these
columns also disappear and have to reboot my PC for it to correct. Any
update?

-THP

 

[Jack]

No, I haven't heard of an ongoing bug, but thank you for mentioning that the
reboot solves it temporarily. That will at least save me the time of
stretching those stubborn columns

 

[John]

I am also having this problem.

Vista, Office 2007 w/BCM

John

No, I haven't heard of an ongoing bug, but thank you for mentioning that the
reboot solves it temporarily. That will at least save me the time of
stretching those stubborn columns

Has anyone figured out if this is an ongoing bug? I keep having these
columns also disappear and have to reboot my PC for it to correct. Any
update?

 

[Anjaconda]

I just ran into the same problem. I want to see different columns and
information in my contact overview. Everytime i customize all this and i
click on another view it's gone when i come back.

I really need a fix for that. Hopefully someone can help?

 

[Craig]

Same problem here. Any fix yet?

I just ran into the same problem. I want to see different columns and
information in my contact overview. Everytime i customize all this and i
click on another view it's gone when i come back.

I really need a fix for that. Hopefully someone can help?

 

[mrtimpeterson via OfficeKB.com]

A timely fix for this? Are you kidding? This is MS we are talking about
here! You will likely have to wait another year or two before they even get
around to getting a next version BCM release out the door. Besides that,
this problem has probably not even registered on their radar screens yet.
The wheels of the vast Redmond bureaucracy turn very slowly and even with
that, they often still don't get it right.

Based entirely upon the lack of any evidence of responsiveness from MS about
this bug, you will just have to live with this as is for now.

Cheers,

-THP

Same problem here. Any fix yet?

I just ran into the same problem. I want to see different columns and
information in my contact overview. Everytime i customize all this and i

[quoted text clipped - 29 lines]

 

[whkratz]

I've had good luck with "defining" a completely new view. Don't just
customize an existing view. Go to View | Current View | Define Views, and
create a new view with the fields and other characteristics that you would
like (it's okay to copy an existing view as a starting point). When I
approach it in this manner, my views will persist as they should.

Best Regards.....Bill Kratz

 

[mrtimpeterson via OfficeKB.com]

Bill,

I understand this thread to be referencing the problem of the view display
area within a single open Account record of all the linked Business contact
records to that 1 Account record. If I understand correctly, what you are
describing (defining a completely new view) relates to manipulating an entire
Outlook or BCM folder view as opposed to this single Account record view.

-THP

I've had good luck with "defining" a completely new view. Don't just
customize an existing view. Go to View | Current View | Define Views, and
create a new view with the fields and other characteristics that you would
like (it's okay to copy an existing view as a starting point). When I
approach it in this manner, my views will persist as they should.

Best Regards.....Bill Kratz

Same problem here. Any fix yet?

[quoted text clipped - 31 lines]

 

[whkratz]

Tim -- Oops! Yes, you are quite correct. I didn't read carefully back far
enough in the thread.

By the way, I have never experienced the problem that is actually under
discussion.

Best Regards.....Bill Kratz

Bill,

I understand this thread to be referencing the problem of the view display
area within a single open Account record of all the linked Business contact
records to that 1 Account record. If I understand correctly, what you are
describing (defining a completely new view) relates to manipulating an entire
Outlook or BCM folder view as opposed to this single Account record view.

-THP

I've had good luck with "defining" a completely new view. Don't just
customize an existing view. Go to View | Current View | Define Views, and
create a new view with the fields and other characteristics that you would
like (it's okay to copy an existing view as a starting point). When I
approach it in this manner, my views will persist as they should.

Best Regards.....Bill Kratz

Same problem here. Any fix yet?

[quoted text clipped - 31 lines]

Phone', 'E-mail'. Shouldn't this list show the Contact Names? Duh! Is
there a way to customize this listing?