Acessing Templates

[JOHN HARRIS]

I have been unable to access temples or online help from within any office
2007 product for the past 5 days. Does anyone know what is going on?

 

[JoAnn Paules]

Not without more information than that.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[JOHN HARRIS]

I am using Office 2007
Vista Ultimate

I am guessing this has to do with the WatchGuard product, but have added the
exceptions I thought I needed to (office.microsoft.com/*) but still not
working.

 

[JoAnn Paules]

I'm not familiar witrh WatchGuard. Perhaps you should ask someone affiliated
with that program.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[Mary Sauer]

Could be your firewall is not allowing you into the Office site. Check it to
see. Can you accept the ActiveX component?
http://office.microsoft.com/en-us/axinstall.aspx
Have you cleared your Internet temporary cache lately? In Internet Explorer,
tools, Internet Options, delete, delete files.

Put the Office in your trusted area. In Internet Explorer, tools, security tab,
high-light the trusted sites, click sites. Clear "Require server verification
(https for all sites in this zone."
Type http://office.microsoft.com in the "Add this website to the zone:"